Company takes out advanced security threats with precision

• Cybersecurity & Privacy - Endpoint Security
• Cybersecurity & Privacy - Network Security
• Cybersecurity & Privacy - Security Compliance

• Business Operation

• Cloud Planning, Design & Implementation Services
• Training

Security was once a regional affair at this company. As a global operation, they used separate installations of Sophos solutions for the Americas, Asia-Pacific, and Europe. The challenges were that security management was not centralized, policies were not always consistent, and security reporting and analytics were not easily shared. When IT wanted to consolidate the Sophos installations, it discovered the solution lacked the ability to centrally manage its far-flung global environments. In addition, Sophos was regularly missing infections, putting an increased burden on IT to manually resolve issues and restore data from affected systems. Sophos scanning also made workstations run more slowly. In response, IT evaluated and tested Symantec, Bitdefender, as well as a newer Sophos solution. Bitdefender GravityZone was the stand-out choice.

This global provider of positioning, modeling, connectivity, and data-analytics solutions with offices in 35 countries supports customers in agriculture, construction, geospatial mapping and transportation, and logistics with products and services that improve productivity, quality, safety, and sustainability. Headquartered in Sunnyvale, California, USA, the company employs 15,000 people, including 125 IT staff. The company is dedicated to delivering innovative solutions that enhance operational efficiency and security for its diverse clientele.

The company depends on Bitdefender GravityZone Elite Security to protect 10,900 servers and workstations running corporate services and application development. The physical workstations run on Windows and MacOS and the physical servers run on Windows and Linux. The virtualized environment comprises VMware vSphere infrastructure and a small Microsoft Hyper-V deployment. In addition, the company uses Bitdefender to protect 4,000 virtual servers in its Amazon Web Services (AWS) cloud-based estate, supporting Web services, software development, and other functions. To assist with the security rollout, Bitdefender Professional Services provided the company’s IT with planning, design and configuration services, as well as e-learning-based training sessions. Like Professional Services, Bitdefender’s Customer Support team has demonstrated a strong commitment to the company’s success.

• Security has greatly improved since the company moved to GravityZone Elite, which rapidly identifies and resolves advanced infections. GravityZone Elite incorporates an endpoint-integrated sandbox to analyze suspicious files, detonate payloads, and report malicious intent to administrators.
• Another benefit of GravityZone is that workstations and servers don’t become sluggish during scans. The Systems Engineer says, 'Bitdefender is outstanding when it comes to performance and efficiency. Even as our infrastructure grows, there has been no negative impact on performance.'
• IT also likes GravityZone’s ability to scale and be reconfigured quickly. The company’s IS Support Specialist says, 'We’ve been impressed with GravityZone’s quickness and ease of use. It’s simple to deploy a new virtual server or make a policy change.'

• Decreased the number of IT help desk calls by 30 percent.
• Reduced average weekly time spent on security administration by 30 percent.