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Connected Manufacturing: Modeling the Standard for Managed Mobility Services
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Aerospace
- Buildings
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- System Integration
The Challenge
The company needed to migrate approximately 50,000 BlackBerry devices to Windows smartphones in a seamless and cost-effective manner. This migration was essential to maintain operational efficiency and ensure that the company's mobility needs were met across its global operations. The challenge was to find a managed mobility services (MMS) provider capable of handling such a large-scale migration while providing comprehensive services including procurement, deployment, helpdesk support, depot services, wireless optimization, and mobile device management administration. The company conducted an extensive request for proposal (RFP) process, evaluating more than six vendors, including pure play MMS providers, wireless carriers, and systems integrators.
About The Customer
The customer is a Fortune 50 company, one of the world's largest manufacturers in the aerospace, defense, and building industries. With over 125,000 employees operating in 49 countries, the company relies heavily on mobility to support its operations. The company needed to upgrade its existing BlackBerry devices to Windows smartphones to enhance its mobility infrastructure. Given its global presence and the scale of its operations, the company required a robust and reliable managed mobility services (MMS) provider to ensure a smooth transition and continued support for its mobility needs.
The Solution
The company selected Honeywell as its managed mobility services (MMS) provider after a thorough RFP process. Honeywell's ability to deliver a complete solution, including procurement, deployment, helpdesk support, depot services, wireless optimization, and mobile device management administration, was a key differentiator. Honeywell successfully managed the migration of 50,000 devices from BlackBerry to Windows Phone 8.1 within 12 months. The comprehensive suite of services provided by Honeywell ensured that the company's mobility needs were met across its global operations. Honeywell's global reach and expertise allowed the company to work with a single MMS vendor, simplifying the management of its mobility infrastructure and ensuring consistent support and service delivery.
Operational Impact
Quantitative Benefit
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