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Conner Logistics: KeepTruckin’s Smart Dashcam saved them twice
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Sensors - GPS
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Vehicle Telematics
Services
- System Integration
The Challenge
Conner Logistics, a family-owned, power-only logistics company, was facing issues with their first fleet management system. The system was unreliable, expensive, and difficult to use. There were gaps in vehicle history, vehicles would disappear off the map, or the system would suddenly shut off. These issues were causing problems for the business, putting their reputation at risk due to delays in pickups and deliveries. The installation of the system was also a huge undertaking, requiring the entire dash in their trucks to be torn apart. The company began researching other fleet management solutions and decided to trial KeepTruckin and Samsara.
About The Customer
Conner Logistics is a family-owned, power-only logistics company based in Fresno, California. They use their customers’ trailers and serve the entire Western Region, including California, Arizona, and Nevada. The company has an impressive 13-year, 99 percent on-time delivery rate. They have a fleet size of 60 and their business runs on timely pickups and deliveries. The company was using a fleet management system that was unreliable and expensive, causing issues for their business. They decided to switch to KeepTruckin after trialing it and Samsara.
The Solution
After trialing both KeepTruckin and Samsara, Conner Logistics decided to switch to KeepTruckin as it was better suited to their needs. The drivers found KeepTruckin easier to use and the fleet managers experienced no connection cutouts with KeepTruckin, unlike with Samsara. The company installed the Smart Dashcam in a number of their trucks and saw an immediate return on investment. The Smart Dashcam provided video footage that helped in exonerating their drivers in two separate incidents. The GPS tracking feature of KeepTruckin also proved the exact speed of their vehicles during incidents.
Operational Impact
Quantitative Benefit
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