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NETSCOUT > Case Studies > Consolidating Financial Data Center Operations, Addressing Remote Workforce Transitions With Smart Visibility
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Consolidating Financial Data Center Operations, Addressing Remote Workforce Transitions With Smart Visibility

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Discrete Manufacturing
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
The financial group was undergoing a long-term data center transformation, network upgrade, Cisco ACI, and mobile application rollout. The near-term transition to a remote workforce was taxing VPN and VDI environments, with a bandwidth upgrade only leading to latency. The IT team was tasked with consolidating several production-level Data Centers to two on-premises corporate locations, upgrading to a Cisco® Application Centric Infrastructure (ACI) software-defined networking (SDN) architecture and 40G network speeds, and deploying a new mobile application.
About The Customer
The customer is a leading financial group with a significant presence in multiple global markets. They offer a portfolio that includes investment, retail and commercial banking, and wealth management vehicles. Their business is growing both organically and through acquisition, and the group has added new regional service hubs to better support U.S. customers. In a further move to support their small business and individual investors, the group pledged to commit millions of dollars to local communities and small businesses to help them manage recovery from the commercial and personal financial difficulties materializing as a result of the COVID-19 pandemic.
The Solution
The IT team addressed these long- and short-term challenges by installing additional InfiniStreamNG (ISNG) appliances at the Data Centers to monitor and transform network packet traffic moving to/from these locations into smart data used by nGeniusONE’s application performance analytics. They also implemented nGenius 5010 packet flow switch (PFS) appliances to support 40G network speeds at the two Data Centers. The PFS 5010 provides the abilities to aggregate, replicate, and manage the flows of traffic throughout the network to efficiently deliver specific network traffic access to downstream monitoring systems used by the IT Security teams. In addition, the PFS 5010 supports high performance in the ACI SDN environment by monitoring both logical and physical connections in the Data Centers.
Operational Impact
  • Successfully migrating financial services operations in this complex Data Center consolidation without disruptions to customer transactions or employee productivity.
  • Successfully introducing the financial mobile application in the planned timeframe also offered the benefit of easing customer business transactions after COVID-19’s arrival, providing anytime, anywhere access to needed account transactions.
  • Extending their commitment to NETSCOUT as their service assurance provider enables the business to more fully realize return on investment, with nGeniusONE leveraging additional visibility into their consolidated Data Center operations.

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