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IBM > Case Studies > Continuum Managed Services, LLC – Launches a new backup and recovery solution with SoftLayer hybrid hosting infrastructure
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Continuum Managed Services, LLC – Launches a new backup and recovery solution with SoftLayer hybrid hosting infrastructure

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Finance & Insurance
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
Continuum Managed Services, LLC was preparing to launch its new Continuity247 backup and disaster recovery solution. For this, the company needed a scalable, highly reliable cloud hosting platform that could support compliance requirements for financial and healthcare users. The platform needed to offer performance, flexibility, a well-established brand, and international data center locations.
About The Customer
Continuum Managed Services, LLC is a company that provides IT management platforms and services to Managed Service Providers (MSPs) worldwide. The company offers a comprehensive platform that fully integrates managed IT services, enabling MSPs to improve operational efficiency and grow their businesses. Continuum's platform includes remote monitoring and management (RMM), backup and disaster recovery, and security, supported by a network operations center (NOC) and Help Desk. The company was looking to launch a new backup and disaster recovery solution, Continuity247.
The Solution
After evaluating leading cloud platforms, Continuum decided that the SoftLayer cloud solution offered the performance, flexibility, well-established brand, and international data center locations required. The company provisioned a powerful bare metal and virtual server infrastructure in SoftLayer San Jose and Washington, DC data centers to support the release of its new offering. The SoftLayer solution provided the scalability and reliability needed for Continuum's new backup and disaster recovery solution.
Operational Impact
  • Increased sales margins for managed service provider (MSP) channel associates.
  • Bolstered value proposition by backing the new offering with the trusted IBM brand.

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