Download PDF
Case Studies > Control Center automation enables measurable cost savings and efficiency gains for Logitrac

Control Center automation enables measurable cost savings and efficiency gains for Logitrac

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - API Integration & Management
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Construction & Infrastructure
  • Consumer Goods
  • Transportation
Use Cases
  • Asset Health Management (AHM)
  • Fleet Management
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Logitrac faced significant challenges in managing a broad customer base across various industries, requiring efficient and secure communication from devices to data centers. The company needed a solution to optimize SIM connectivity, manage device configurations, and provide real-time data to customers. Additionally, Logitrac struggled with visibility and control when working with partners not using the Cisco Jasper platform, leading to inefficiencies and increased costs.
About The Customer
Logitrac is a global provider of GPS-based tracking and asset management solutions, serving a wide range of industries including transportation, fleet management, construction, and the consumer market. The company leverages advanced technology to offer real-time visibility and automated controls, enhancing efficiency and reducing costs for its customers. With a diverse customer base and operations in 18 countries, Logitrac is committed to delivering accurate and timely information for equipment management, maintenance alerts, and monitoring unauthorized vehicle use.
The Solution
Logitrac implemented the Cisco Jasper platform to enhance device management efficiency through automation. The platform allows for real-time management of SIM connectivity, device status adjustments, and rate plan modifications. By automating tasks such as configuring customer devices and setting usage alerts, Logitrac significantly reduced labor costs and improved operational efficiency. The platform's API capabilities and intuitive user interface facilitated seamless integration into Logitrac's daily workflow, enabling the company to monitor high device usage and control costs effectively. Additionally, the platform's real-time data and overage alerts provided resellers with better insights into customer needs, allowing for proactive problem-solving and cost-saving adjustments.
Operational Impact
  • Logitrac achieved higher device management efficiency through automation, reducing the time required for standard orders from multiple hours to a few minutes.
  • The company experienced significant cost savings by automating the configuration of thousands of devices, which would have taken weeks if done manually.
  • Real-time data and overage alerts enabled resellers to understand customer needs better and make timely adjustments, preventing cost overruns.
Quantitative Benefit
  • Logitrac expanded its operations into 18 countries.
  • The time required for standard order configuration was reduced from multiple hours to a few minutes.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.