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Control Risks Improves Margins with Dynamics AX
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Predictive Quality Analytics
- Process Control & Optimization
- Remote Collaboration
Services
- System Integration
- Training
The Challenge
Control Risks was relying upon several disparate systems and manual processes to manage their global risk management consultancy across five continents. This approach yielded no comprehensive handle on customers, project costing, resource utilization – and most critically, no metrics on overall corporate performance. The management team at Control Risks knew that in order to grow the business according to plan and drive increased margin across the business, they needed to implement a single solution across the organization to improve margins, plan and execute projects in a more standardized way and more effectively manage costs.
About The Customer
Control Risks is an independent, global risk consultancy specializing in political, integrity and security risk. Control Risks helps some of the most influential organizations in the world understand and manage the risks and opportunities of operating in complex or hostile environments. Control Risks supports clients by providing strategic consultancy, expert analysis and in-depth investigations, handling sensitive political issues and providing practical on the ground protection and support. Headquartered in London, England, the company has a revenue of $326.53M and employs 1,983 people. They operate globally, offering their services to a wide range of clients.
The Solution
After evaluating several PSA and ERP applications, Control Risks ultimately selected to implement Microsoft Dynamics AX across the enterprise. This decision was driven by the need for a unified system that could streamline their operations and provide comprehensive insights into their business processes. Additionally, they built integration between AX and their existing Microsoft CRM system, which added significant value and helped streamline processes further. The integration allowed for a seamless flow of information between the systems, enhancing the overall efficiency and effectiveness of their operations.
Operational Impact
Quantitative Benefit
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