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Case Studies > CooperTools guarantees process control with SoftExpert solution

CooperTools guarantees process control with SoftExpert solution

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Process Control & Optimization
  • Regulatory Compliance Monitoring
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
CooperTools, a division of Cooper Industries, faced challenges in maintaining high-quality standards and efficiency in their operations. The company needed a solution to manage nonconformities, plan and implement corrective actions, and boost productivity in document management. Additionally, they required a system that could integrate with their existing ERP and provide easy access to documents for external auditors.
About The Customer
CooperTools is a division of Cooper Industries, one of the 100 largest North American industrial conglomerates. Founded in 1833, Cooper Industries has evolved into a diversified industrial company with operations worldwide. The company produces electrical safety equipment, public and industrial lighting products, and manual, pneumatic, and electrical tools. CooperTools, specifically, is a leading manufacturer of manual tools in Brazil, with a manufacturing area of over 25,000 m² and approximately 700 employees. The company is ISO 9001:2000 certified and is committed to offering technical solutions that meet the highest quality standards.
The Solution
CooperTools implemented the SoftExpert solution to address their operational challenges. The SoftExpert Excellence Suite provided comprehensive tools for process control, allowing the company to perform preventive and corrective actions in real-time. The solution ensured the remediation of nonconformities and facilitated the planning and implementation of corrective actions. Additionally, the SoftExpert solution enhanced document management productivity, enabling the company to meet international standards and provide external auditors with quick and easy access to documents. The web-based nature of the solution allowed for seamless integration with the company's ERP and could be utilized across different departments.
Operational Impact
  • The SoftExpert solution enabled CooperTools to achieve full control over their processes, ensuring high-quality production.
  • The system facilitated real-time preventive and corrective actions, improving operational efficiency.
  • Document management productivity was significantly boosted, allowing the company to meet international standards and streamline audits.
Quantitative Benefit
  • CooperTools has over 28,000 employees globally.
  • The manufacturing area in Brazil extends over 25,000 m².
  • The company employs approximately 700 people in its manual tool division in Brazil.

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