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Onfleet > Case Studies > Corodata Enhances Sensitive Document Delivery with Onfleet
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Corodata Enhances Sensitive Document Delivery with Onfleet

Applicable Industries
  • Healthcare & Hospitals
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Last Mile Delivery
The Challenge
Corodata, a records management company, was faced with the challenge of handling and delivering highly sensitive legal and medical documents. These documents required utmost discretion, privacy, and signatures, making the delivery process complex and delicate. The company's primary customers were medical facilities, law firms, and businesses that interacted with these entities, further emphasizing the need for a secure and efficient delivery system. The last mile delivery, which is the final step in a product's journey from the manufacturer to the customer, was particularly challenging. This stage is often regarded as representing around 50% of the total supply chain cost due to its many moving parts. Corodata needed a solution that would not only improve efficiency and reduce costs but also ensure the privacy and safety of the drivers and recipients.
About The Customer
Corodata is a records management company that primarily serves medical facilities, law firms, and businesses that interact with these entities. The company handles and delivers highly sensitive legal and medical documents, which require utmost discretion, privacy, and signatures. The nature of these documents and the entities they serve makes the delivery process complex and delicate. Corodata needed a solution that would not only improve efficiency and reduce costs but also ensure the privacy and safety of the drivers and recipients.
The Solution
Corodata turned to Onfleet, a delivery management platform, to help manage its deliveries efficiently. Onfleet's intuitive technology connects delivery managers, drivers, and recipients, focusing on last mile deliveries. The platform offers features such as contactless signatures, which are crucial in a business that legally requires these yet also wishes to respect the safety of the drivers and recipients. Onfleet clients like Corodata can also choose to anonymize all phone numbers on messaging and telephony services, further protecting the privacy of individuals and businesses involved. As more businesses turn to delivery as both a distribution and communications channel, Onfleet has proven to be skilled at helping customers develop a comprehensive solution that fits their unique challenges. For businesses handling secure, time-sensitive items, an advanced delivery tech partner like Onfleet can bring efficiency to the network and further protect the customers' assets.
Operational Impact
  • By employing Onfleet's delivery management platform, Corodata was able to significantly improve the efficiency of its delivery process. The platform's features such as contactless signatures and the option to anonymize phone numbers on messaging and telephony services ensured the privacy and safety of the drivers and recipients. This not only enhanced the company's operational efficiency but also led to greater customer satisfaction. Furthermore, the ability to handle secure, time-sensitive items more efficiently helped protect the customers' assets. The use of Onfleet also resulted in happier drivers and dispatchers, contributing to a more positive work environment.
Quantitative Benefit
  • Companies that employ Onfleet typically see their efficiencies improve by 20 to 40%
  • The improvement in efficiency leads to a corresponding reduction in costs
  • The last mile delivery costs, which represent around 50% of the total supply chain cost, are significantly reduced

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