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COSLA Excellence Awards 2011
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Cities & Municipalities
- Recycling & Waste Management
Applicable Functions
- Facility Management
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- System Integration
- Training
The Challenge
Sustainable waste management was a key priority within Renfrewshire due to the environmental impact of landfill disposal and vehicle emissions. Despite improvements in recycling rates, significant changes were needed to meet Renfrewshire’s SOA commitments and national Zero Waste Targets. A revised methodology for residual waste and recycling collection was devised to allow co-mingled collection of more recyclate material and reduce capacity to collect residual waste by moving from weekly to fortnightly kerbside collections. Council approval was given in January 2009, with significant support from Elected Members and the public. A project board was established, and a systematic project plan was devised using the Council’s Project Management Framework to manage the interdependencies of the four key workstreams: service rerouting, procurement, communications, and HR.
About The Customer
Renfrewshire Council is a local government authority in Scotland responsible for providing a range of public services to the residents of Renfrewshire. The council is committed to sustainable waste management and has been working towards increasing recycling rates to meet both local and national targets. With a population of over 170,000, Renfrewshire Council serves a diverse community and aims to implement innovative solutions to improve public services. The council has a strong focus on environmental sustainability and has been actively involved in various initiatives to reduce its carbon footprint and promote recycling. The council's waste management services are crucial in achieving these goals, and they have been continuously working to optimize their operations to provide efficient and effective services to the residents.
The Solution
The service rerouting project aimed to support the introduction of co-mingled recycling and residual waste collection services to over 80,000 households across Renfrewshire. The project involved the development of a dynamic technology-based routing system using RouteSmart software, which streamlined collection routes and minimized the environmental impact by reducing mileage, fuel consumption, and the service’s carbon footprint. The project team, comprising cross-service representatives and partners, utilized the Council’s Project Management Framework to develop a project plan that ensured effective coordination and management of deliverables, work streams, and timescales. Key tasks included purchasing RouteSmart software, training Council staff, conducting a GPS tracking survey of existing routes, and creating a north and south partition for collections. The dynamic re-routing software developed more efficient routes using existing Council geographical information and local employee knowledge, significantly reducing mileage, fuel consumption, and carbon footprint. The project also included a comprehensive communications plan to minimize disruption to residents and ensure that collections took place in a single area on a single day.
Operational Impact
Quantitative Benefit
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