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Qlik > Case Studies > CSG Het Noordik Improves Quality Proactively and According to Policy
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CSG Het Noordik Improves Quality Proactively and According to Policy

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Education
Use Cases
  • Real-Time Location System (RTLS)
  • Predictive Quality Analytics
Services
  • Data Science Services
  • System Integration
The Challenge
CSG Het Noordik, a broad-based combined school in the Netherlands, was looking to introduce a management information platform to support its quality assurance program. The school had a reputation for being good, but it lacked a system to measure and quantify its performance. The school's approach to educational quality and quality assurance was reactive, which is common in the educational sector due to the focus on the primary process of teaching. The school wanted to implement a quality assurance system that was proactive rather than reactive. They wanted to transform data into steering information for fast and effective action. For example, statistical data plays a crucial role during discussions with individual teachers, chain partners, and the education authority.
About The Customer
Christelijke Scholengemeenschap Het Noordik is a broad-based combined school catering for everything from preparatory secondary vocational education to pre-university education. Het Noordik operates four branches in the greater Almelo region and has some 3,000 students. The school places a central focus on the talents, characteristics, and personal development of its students and employees. It aims to achieve solid educational results and measures its performance using criteria defined by the Dutch Ministry of Education. CGS Het Noordik combines these with measurement criteria related to learning, mutual commitment, and accountability. In 2008, CSG Het Noordik joined several schools to participate in a project related to self-assessment and inspections. Under the auspices of this project, in 2009 the combined school decided to tackle the subject of quality assurance.
The Solution
Het Noordik implemented the Magister Managementinformatie Platform (MMP) and the Magister Rendementen App, both based on the QlikView BI platform and developed by TIG in a joint venture with Schoolmaster. The platform provides quick and easy access to turnkey QlikView applications with education-related management information. The Rendementen App offers a highly intuitive way of analyzing the educational performance from various perspectives, e.g. by year, school type, subject or cluster of subjects, profile, and teacher. The performance indicators of the Rendementen App are calculated on the basis of the standards used by the Inspectorate for Education (IvhO). All the relevant data is retrieved from the Magister replication database every night, allowing Het Noordik to view the performance data calculated by the IvhO months earlier and take timely measures where necessary.
Operational Impact
  • Simplified daily access to performance data according to the requirements of the Inspectorate for Education.
  • The possibility of reporting at a departmental or even individual level.
  • Discussions with the Inspectorate, teachers, subject sections, and chain partners are now underpinned by quantitative data.
Quantitative Benefit
  • Platform with default plug-and-play apps delivered in the space of a single day.
  • Generating default reports takes a fraction of the time previously required.

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