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Customer Success: Cactus Jack’s Auto
Technology Category
- Sensors - GPS
Applicable Industries
- Automotive
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Asset Health Management (AHM)
- Vehicle Telematics
Services
- System Integration
The Challenge
Before implementing the GoldStar GPS system, Cactus Jack’s Auto was facing significant challenges with their repo department. They had 1,800 active accounts and were actively searching for 150 vehicles. After a six-month search, these vehicles were written off as total losses. This represented a significant loss for the company, amounting to 8% of all accounts. The company was in dire need of a solution that could help them reduce the number of vehicles being pursued, lower recovery costs and time, retain more working capital, decrease the number of write-offs, and recoup vehicles stolen from their lots.
About The Customer
Cactus Jack’s Auto is Arizona’s largest Buy Here Pay Here dealership with 9 state-wide locations. For over 18 years, they have specialized in helping drivers with bad credit get financed for a used car or truck. They have been a Spireon GoldStar GPS customer since 2011. The company has a significant number of active accounts and was facing challenges with vehicle repossession and write-offs.
The Solution
Cactus Jack’s Auto implemented Spireon GoldStar GPS devices in all their vehicles. The GPS system allowed the company to track their vehicles, reducing the number of vehicles being pursued and lowering recovery costs and time. The system also helped the company retain more working capital by decreasing the number of write-offs. Additionally, the GPS system enabled the company to recoup vehicles that were stolen from their lots. The implementation of the GPS system was a strategic move that aimed to improve the company's operations and reduce losses.
Operational Impact
Quantitative Benefit
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