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Customer Success Story: Scientific Drilling
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Oil & Gas
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Predictive Maintenance
Services
- Data Science Services
The Challenge
Scientific Drilling, a leading provider of directional drilling equipment and services, aimed to become the 'ultimate partner in wellbore placement'. To achieve this, they focused on tool performance, strategic cost reduction, and process optimization. Rob McKee, SVP of Manufacturing and Product Support, was tasked with driving the reliability component of these performance improvements. The team recognized the need to integrate in-depth data analysis into their repair processes at Scientific Drilling’s motor shops. They aimed for digital workflows for standard assembly, disassembly, and repair procedures, actionable insights and quick visibility into quality workflows, near real-time data collection during repair operations, 100% conformance to process standards, and measurable improvements in cost and reliability.
About The Customer
Scientific Drilling International (Scientific Drilling) is a leading directional drilling services provider. The company is headquartered in Houston, TX and has nearly 40 locations across 26 countries. Over the past five years, Scientific Drilling has doubled-down on their commitment to tool performance, strategic cost reduction, and process optimization to provide best-in-class technology and customer service. Their long-term goal is to be the 'ultimate partner in wellbore placement'. To achieve this vision, they have been focusing on optimizing specific areas of their operations by evaluating the key drivers of customer value, such as process controls, change management, and quality.
The Solution
Scientific Drilling adopted Parsable's platform to integrate standard work instructions and procedures for all processes related to drill motor assembly, disassembly, and repair into digital workflows. The intuitive user interface of Parsable enabled the team to complete this integration in just 8 weeks. Users could access digital workflows with inline procedural content and execute work on the go, allowing for seamless execution of each process step from start to finish. Supervisors at Scientific Drilling used Parsable to digitally oversee motor repair workflows, ensure quality, and iterate their operations quickly. With access to execution data, Scientific Drilling was able to make knowledgeable decisions from the data and has become a continuous source of actionable process and technology improvement.
Operational Impact
Quantitative Benefit
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