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ICONICS > Case Studies > Customer Success Story: The Department for Business, Innovation & Skills
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Customer Success Story: The Department for Business, Innovation & Skills

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
  • Facility Management
Use Cases
  • Building Automation & Control
  • Building Energy Management
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
The Challenge
The Department for Business, Energy & Industrial Strategy (BEIS), formerly The Department for Business, Innovation, and Skills (BIS) is the department for business, science, and innovation within the UK Government. The Department’s holistic aim was to rationalise their building portfolio and shrink their carbon footprint by reducing the number of buildings they own and introducing more flexible work hours for their staff. But, in order to have any chance of shrinking their footprint, BIS realised that they needed to be able to analyse the performance of their estate, detect trends and use data to drive proactive estate management. The challenge was that the data and reporting processes for their entire building portfolio was completely fragmented. BIS did make sure to monitor the performance of their buildings. However, their manual data collection processes were so complex that they didn’t have the time or resources to digest the data and act accordingly.
About The Customer
The Department for Business, Energy & Industrial Strategy (BEIS), formerly The Department for Business, Innovation, and Skills (BIS) is the department for business, science, and innovation within the UK Government. The department invests in skills and education to promote trade, boost innovation and help people to start and grow a business. To this end there are 49 partner organisations that sit under BIS, each with their own estates and facilities related datasets and challenges. The Property Asset Management Team was created in April 2014 to manage a portfolio of estate across the partner organisations and BIS. A significant part of this was to ensure evidence based decision making and to optimise the performance of buildings across the office estate. With around 2,500 staff working for the core BIS Department alone, and in excess of 14,500 people working across the partner organisations, there are offices across London, Sheffield, Cardiff, Manchester, Nottingham and a variety of other UK cities.
The Solution
The Azure-hosted solution provides an integrated view of all BIS building assets. The Property Asset Management Team (PAM), can now drill down to any building, by geographical area, and see over 70 different data types in building dashboard summaries within Azure. There’s no longer a need to trawl through hundreds of different spreadsheets to see the buildings occupancy counts, energy consumption statistics, or lease agreements. This is data now accessible within a couple of clicks. BIS can manage all the data entry through a web upload interface, where they can upload their disparate spreadsheets; the solution offers a complete picture across multiple datasets and a single version of the truth. In utilising Microsoft’s Azure Table storage and Event Hub, ICONICS configured a truly scalable cloud solution, meaning that adding data sources in the future, and growing BIS’ audience across the government, isn’t going to be costly.
Operational Impact
  • BIS can now see and prioritise the most underutilised and energy inefficient buildings across the 180 buildings that they’re trying to rationalise.
  • BIS estimated that the PAM team used to spend 75 percent of their data collating and validating data. BIS foresee that this figure will drop to 15 to 20 percent. That’s 55 to 60 percent of their resources freed up!
  • The rest of the time will be spent on actually adding value to the data; analysing trends, making and testing hypothesises; truly taking data verified steps to improve underperforming properties.
Quantitative Benefit
  • BIS estimated that the PAM team used to spend 75 percent of their data collating and validating data. BIS foresee that this figure will drop to 15 to 20 percent. That’s 55 to 60 percent of their resources freed up!
  • The ICONICS visualisation and future PowerBI integration is expected to save BIS at least one full-time employee per year.

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