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Case Studies > David’s Bridal Enhances Inventory Management and Forecast Accuracy with First Insight

David’s Bridal Enhances Inventory Management and Forecast Accuracy with First Insight

Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Functional Applications - Inventory Management Systems
Applicable Industries
  • Retail
Applicable Functions
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Predictive Replenishment
Services
  • Data Science Services
  • System Integration
The Challenge
When introducing new dresses, David’s Bridal faced a significant challenge with a low forecast accuracy rate of 48%. The primary issue was the difficulty in aligning customer demands with product selection, leading to heavy markdowns and slow-moving inventory, which negatively impacted margins. Previously, the company tested samples of new styles in 10 stores before a full rollout, a process that was both expensive and time-consuming, adding approximately three months to the launch timeline. Additionally, this method risked biased results as sales associates tended to push new dresses harder than usual, skewing sales forecasts optimistically.
About The Customer
David’s Bridal, a prominent name in the wedding gown industry since 1950, has established itself as a leader in delivering fashion, value, and unparalleled customer personalization. With over 60 years of experience and millions of brides served, the company has become a go-to destination for brides in North America. David’s Bridal operates more than 300 stores, catering to over 60% of brides in the region. The company’s commitment to providing a wide range of wedding gowns and accessories has made it a trusted brand for brides seeking quality and style for their special day.
The Solution
David’s Bridal adopted First Insight’s platform to address their inventory and forecasting challenges. The platform provides inventory investment guidance and price point recommendations for gowns that have not yet been introduced to the market. By leveraging direct-from-consumer valuation data, the platform enables merchants to make more accurate buying decisions. Additionally, David’s Bridal uses the First Insight solution to gather input from store associates and compare it with consumer feedback. This approach allows the company to gain a forward-looking view of the most profitable dresses to source and bring to market within just 72 hours. The implementation of this solution has significantly improved the company’s ability to select the right inventory, leading to higher full-price sales and reduced dependency on markdowns.
Operational Impact
  • David’s Bridal increased their forecast accuracy by more than 20%, allowing for better alignment of inventory with customer demand.
  • The time to market for new dresses was reduced by three months, enabling faster introduction of new styles.
  • In-store testing costs were reduced by more than 20%, making the process more cost-effective.
Quantitative Benefit
  • Increased forecast accuracy by more than 20%.
  • Decreased time to market by 3 months.
  • Reduced in-store testing costs by more than 20%.

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