Download PDF
Domo > Case Studies > DHL Global Forwarding Enhances Temperature Controlled Logistics with Domo
Domo Logo

DHL Global Forwarding Enhances Temperature Controlled Logistics with Domo

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Visualization
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Real-Time Location System (RTLS)
  • Supply Chain Visibility
Services
  • Data Science Services
The Challenge
DHL Global Forwarding’s Temperature Management Solutions group provides temperature controlled logistics for the pharmaceutical and biotech industries. Temperature is critical in shipping because certain pharmaceutical and biological goods can lose their efficacy if they do not stay within the required temperature range. This can have devastating consequences for someone who is relying on that medicine. The group needed a robust analytics tool that could work seamlessly with DHL’s proprietary IT system ‘LifeTrack’ to provide visibility into millions of data points captured throughout the shipping process. The existing system alone had limitations on the number of tables and data sources that could be combined.
About The Customer
DHL is the leading global brand in the logistics industry, offering an unrivalled portfolio of services ranging from national and international parcel delivery, international express, road, air and ocean transport to industrial supply chain management. The company is based in Fort Lauderdale, FL and operates in the global freight logistics industry. DHL Global Forwarding’s Temperature Management Solutions group provides temperature controlled logistics for the pharmaceutical and biotech industries, ensuring that certain pharmaceutical and biological goods stay within the required temperature range to maintain their efficacy.
The Solution
DHL Global Forwarding implemented Domo, a robust analytics tool that works seamlessly with DHL’s proprietary IT system ‘LifeTrack’. Domo allows DHL to combine data however they want to. They pull all of their data into Domo, and they can manipulate it as they need to. Domo provides visualization that is really intuitive. It provides a snapshot of what DHL needs to know, not only from a high-level but from a detailed level as well. With Domo, DHL is able to pinpoint issues that they previously couldn’t see. For example, a certain product, on a certain lane, at a certain station is experiencing an issue repeatedly. In Domo, they can create a heat map and identify the specific issue.
Operational Impact
  • DHL is now able to combine and manipulate data however they want to.
  • Domo provides intuitive visualization that provides a snapshot of what DHL needs to know, from both a high-level and detailed level.
  • DHL is now able to pinpoint issues that they previously couldn’t see and identify specific issues using a heat map.

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.