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Case Studies > Diebold, Incorporated: Innovation Delivered

Diebold, Incorporated: Innovation Delivered

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Finance & Insurance
  • Software
Applicable Functions
  • Business Operation
  • Product Research & Development
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
The Challenge
Diebold’s Global Technology & Services organization needed to overcome existing roadblocks and growth inhibitors to maximize their team’s effectiveness. By automating and streamlining the deployment process, Diebold aimed to increase productivity and efficiency while reducing time-to-market constraints. The company’s commitment to innovation required a platform that could abstract developers away from infrastructure, allowing them to focus on the quality of new and existing applications that deliver business value. Additionally, Diebold needed to decide between public and private PaaS solutions, with a strong preference for private PaaS due to security and regulatory concerns.
About The Customer
Diebold, Incorporated is a leading U.S. manufacturer of automated teller machines (ATMs) with a corporate mission to deliver best-of-breed security technology and services globally. With over 150 years of experience, Diebold has established itself as an industry leader, reporting an annual revenue of $2.8 billion USD and employing 17,000 people. The company’s focus on technology innovation is a critical competitive advantage for growth and global reach. Diebold’s commitment to optimizing its portfolio of .NET applications and Microsoft platform investments is central to its strategy for future success.
The Solution
Diebold selected Apprenda as the foundation for their .NET cloud strategy, focusing on Apprenda’s ability to drive strategic focus, enable next-generation cloud application architectures, and deliver significant infrastructure savings. Apprenda’s private PaaS solution was chosen for its ability to meet Diebold’s stringent security, regulatory, and customization requirements. The evaluation process involved installing the Apprenda platform within Diebold’s infrastructure, deploying an existing application, and running through various scaling operations and lifecycle management scenarios. Apprenda’s platform provided increased developer productivity by eliminating repetitive coding through platform APIs and shared services. The platform also reduced deployment cycle time, improved operations staff productivity, and enabled single-click scale-up and scale-down capabilities.
Operational Impact
  • Increased developer productivity by eliminating repetitive coding through platform APIs and shared services.
  • Reduced deployment cycle time with standardized self-service application deployment and lifecycle management capabilities.
  • Improved operations staff productivity by providing seamless collaboration between IT and development organizations via an integrated portal.
Quantitative Benefit
  • Applications can be deployed in as little as five minutes compared to industry averages of 20 plus days.
  • Eliminated more than 60 direct man hours on manual deployment tasks.

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