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FlowForma > Case Studies > Digital Subcontractor Processes Save Time and Money
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Digital Subcontractor Processes Save Time and Money

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Construction & Infrastructure
  • Telecommunications
Applicable Functions
  • Field Services
  • Quality Assurance
Use Cases
  • Process Control & Optimization
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • Training
The Challenge
Maverick Corporation, a full-service infrastructure engineering and construction company, was facing challenges with its paper-based processes and Excel for managing different types of work with different pay rates. The company's telecoms infrastructure division was working with up to 13 contractors on 5G network rollouts in Colorado and Michigan. The remote sites were not conducive to paper-based processes, leading to inevitable delays in processing paperwork. The company was looking for a digital solution to save time and money.
About The Customer
Maverick Corporation is a full-service infrastructure engineering and construction company headquartered in Boston with offices across the US and Europe. The company prides itself on the quality of its work, particularly around the implementation of leading-edge technologies. The telecoms infrastructure division of Maverick Corporation was working closely with up to 13 contractors on 5G network rollouts in Colorado and Michigan. The project team consisted of 15 members who were using a combination of paper-based forms and Excel to keep track of different types of work with different pay rates.
The Solution
Maverick Corporation chose FlowForma Process Automation as their business process automation solution due to its 'no-code' credentials. The simple user interface encouraged non-technical people to develop 'flows'. The company built a Fieldwork Report as one of the first 'flows'. This three-part process starts with subcontractors carrying out a checklist of completed tasks which is then handed over to the QC (Quality Control) team for inspection. If anything is failed, a second part of the form triggers follow-up work, either to the same contractor or a new one. The forms can now be filled out electronically on a smartphone or tablet, and there’s the option of attaching digital photographs as proof of work done. The second flow built was a Job Safety Form, a timely way to deal with the distribution of PPE (Personal Protective Equipment) in response to COVID-19. A further eight flows are currently in the pipeline.
Operational Impact
  • Digitizing paper-based processes that were a logistical challenge on remote sites has been the biggest win for Maverick
  • The FlowForma Process Automation tool’s ease of use has been another benefit, not just from the self-build perspective but for user adoption
  • Contractors appreciated the intuitive interface and how it made their jobs easier
Quantitative Benefit
  • In terms of gas and vehicle wear-and-tear, it’s saving a lot of time and money

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