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Digital Transformation in Workforce Management: A Case Study of Yamamori
Applicable Industries
- Food & Beverage
Applicable Functions
- Quality Assurance
Use Cases
- Personnel Tracking & Monitoring
- Time Sensitive Networking
Services
- Testing & Certification
- Training
The Challenge
Yamamori, a chain of restaurants and bars in Dublin, was facing a significant challenge in managing its expanding workforce across multiple locations. The business was thriving, but the management of time and attendance for staff was becoming increasingly difficult. The existing manual processes were not only time-consuming but also prone to errors, leading to inaccuracies in recording hours. This lack of precision was causing an overspend on wages every week, which was eating into the business's profits. The management was in search of a software solution that could streamline their workforce management and address these issues effectively.
About The Customer
Yamamori is a renowned hospitality business that brought Japanese food to Dublin 25 years ago. Over the years, it has expanded to include several restaurants and bars across the city. The business prides itself on offering not just food, but an overall dining experience that includes music, audio-visual entertainment, and quality service. Yamamori is driven by a commitment to continuous improvement in its service and products, and a belief that finding the right quality products is a never-ending journey. The business has a team spread across three locations and employs 121 people.
The Solution
Yamamori found its solution in Bizimply, a digital workforce management system. The software automated the scheduling and timesheets, making every shift run efficiently. It helped Yamamori in creating smarter schedules while ensuring compliance with working hours. The management could now confidently manage pay rates and reduced the time spent on creating schedules by 2-3 hours. The software also provided a platform for managing and storing employee documents, from CVs to new hire forms and contracts. This feature added convenience and accessibility, allowing the management to pull up a document quickly, even on the go. With Bizimply, Yamamori was able to manage its operations side effectively, ensuring proper staff training, efficient scheduling, and clear communication across teams and locations.
Operational Impact
Quantitative Benefit
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