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Fieldmotion > Case Studies > Digital Transformation of Chilltec Refrigeration with Fieldmotion

Digital Transformation of Chilltec Refrigeration with Fieldmotion

Technology Category

Infrastructure as a Service (IaaS) - Cloud Databases
Networks & Connectivity - WiFi

Applicable Industries

Buildings
Telecommunications

Applicable Functions

Maintenance

Use Cases

Asset Lifecycle Management
Real-Time Location System (RTLS)

Services

System Integration

The Challenge

Chilltec Refrigeration Ltd, a specialist in the installation, maintenance, service, and repair of refrigeration systems, was facing a significant challenge in managing its operations. The company had a substantial amount of work spanning across England, but was still operating on paper. This traditional method of operation was becoming increasingly unmanageable due to the geographical spread of their work and the inefficiencies associated with paper-based communication and documentation. The company was in dire need of a solution that could streamline their operations, improve communication, and manage their workload effectively.

About The Customer

Chilltec Refrigeration Ltd is a specialist in the installation, maintenance, service, and repair of all forms of refrigeration, including walk-in chillers. The company also installs air conditioning units and has air-con engineers certified to FGAS standards. These engineers are experienced in the installation, repair, and maintenance of systems from manufacturers such as Daikin, Fujitsu, Hitachi, Mitsibushi, Toshiba, and LG. As Daikin D1 Installers, Chilltec Refrigeration Ltd has access to one of the most comprehensive and knowledgeable Help Desks in the industry. The company prides itself on being one of Ireland’s premium Air-Con providers.

The Solution

Chilltec Refrigeration Ltd adopted Fieldmotion, a cloud-based digital platform designed for engineers. This platform allowed the company to capture data in real-time, set appointments, communicate effectively, make real-time decisions, and monitor time management. The platform was accessible from any location across England, even without WiFi, which was a significant advantage for the company's engineers who were spread across the country. The main features of Fieldmotion that Chilltec Refrigeration Ltd used included Schedule Management, Asset Management, Mobile Forms, and Quoting. These features allowed the company to manage reactive, planned, and recurring jobs, keep track of all machines, manage equipment and employee productivity more efficiently, and make quoting quicker and more accurate.

Operational Impact

The implementation of Fieldmotion brought about significant operational improvements for Chilltec Refrigeration Ltd. The cloud-based platform allowed engineers to work from any location across England, eliminating the need for them to return to the office with paperwork. This not only saved time but also reduced costs associated with travel and paperwork management. The digital forms and mandatory checklists helped streamline the management of equipment and employee productivity. The company was also able to manage its schedule more effectively, with a clear vision of what was going on within the business. The asset management feature provided updates on specific machines, eliminating the need to call the office for updates. Overall, the adoption of Fieldmotion helped Chilltec Refrigeration Ltd become more efficient, responsive, and professional in its operations.

Quantitative Benefit