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Digital Transformation of Kerala Kitchen: From Excel Sheets to Efficient Scheduling
Technology Category
- Sensors - GPS
Applicable Industries
- Automotive
- Food & Beverage
Use Cases
- Personnel Tracking & Monitoring
- Time Sensitive Networking
Services
- System Integration
The Challenge
Kerala Kitchen, a thriving family business serving authentic Indian food, faced significant challenges with staff scheduling and communication as they expanded from a single food truck to two restaurant locations. The traditional method of using Excel spreadsheets for creating weekly rotas was proving inefficient and error-prone. Staff often forgot to check their hours, leading to confusion and miscommunication about shifts. The manual timesheet system for tracking attendance was not only devoid of any insight into labour sales percentage data but also lacked compliance proof. This led to further complications during payroll processing and holiday requests, with the process being prone to human errors and inaccuracies due to illegible handwriting.
About The Customer
Kerala Kitchen is a family-owned business that has been serving authentic Indian food since 2009. The business started with a single food truck and has since expanded to two restaurant locations. The founder, Lewis, was inspired by the light coastal flavours of Kerala and started the business out of his love for curry. The business has grown from a single food truck to a successful restaurant chain with over 30 employees. Despite their success, Kerala Kitchen faced challenges in staff scheduling and communication, which were exacerbated by their expansion. They sought a solution that would not only streamline these processes but also empower their manager, Daniela Rodriguez, who was responsible for these tasks.
The Solution
To address these challenges, Kerala Kitchen implemented Bizimply, a workforce management software. The software replaced the Excel-based scheduling with a simple, colour-coded drag-and-drop system that provided instant visibility into labour costs for each department. The team found the software easy to use and appreciated the improved communication it facilitated. The MyZimply App, part of the Bizimply software, allowed staff to access their schedules anytime and update their personal contact details, eliminating the need for printed rotas and reducing confusion about shift changes. The software also automated the process of tracking employee shift times, making it easier for managers to approve and export data to payroll. This not only saved time but also reduced errors, leading to significant cost savings.
Operational Impact
Quantitative Benefit
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