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Dingo Australia's Transition to User-Friendly IoT Solution
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Mining
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Predictive Replenishment
Services
- System Integration
The Challenge
Dingo Australia, a leading manufacturer and supplier of unique earthmoving machines and attachments, faced a significant challenge in managing its inventory, warehouse distribution, and manufacturing processes. As a company that operates not only as a manufacturer but also as a distributor of whole goods and spare parts across multiple branches in Australia, it was crucial for them to find a solution that could integrate all these components into a single, user-friendly system. Additionally, they needed a cost-effective financial package to replace their existing software, which also contained their financial requirements. The new financial system had to be user-friendly and capable of meeting their specific needs.
About The Customer
Dingo Australia is a well-established company based in Dalby, employing 62 people across Australia. Since its inception in 1992, the company has built a strong reputation as the top manufacturer and supplier of Australia’s most unique earthmoving machines and attachments, suitable for a variety of jobs. Over the past two decades, Dingo Australia has manufactured over 8000 machines and boasts a portfolio of more than 60 different attachments. Their machines are the preferred choice for landscapers, contractors, and those in the hire industry. Recently, they have also started branching into the mining sector.
The Solution
Dingo Australia chose to implement Fishbowl software, a decision that was not taken lightly given the need to move away from their existing ERP software. The company's experience with Fishbowl began with a personal introduction by the Fishbowl Founder in Australia, Simon Jupe. Despite initial teething problems, Dingo Australia received support at every step of the way. The Fishbowl software, which supports the user-friendly Reckon Accounts, was instrumental in their decision as it ensured their needs would be met by using the two systems in unison, facilitating a smooth transition. Fishbowl's commitment to continually update their software in response to customer needs and situations was another key factor in Dingo Australia's decision.
Operational Impact
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