Download PDF
Empire Airlines Takes Off With Turnkey BI Appliance
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Aerospace
- Transportation
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Predictive Maintenance
- Fleet Management
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
The Challenge
As Empire Airlines grew and its operation became more complex, senior managers saw the need to acquire a software platform for business intelligence (BI), analytics, and reporting. The ideal product would be a hardware platform that could support several virtual environments, including BI and analytics, e-mail, a domain controller, and a terminal server to support workers at remote locations. The company also owns Empire Aerospace, which provides heavy maintenance services to the airline industry, and Empire Unmanned, which provides unmanned aerial surveillance and analysis services for agriculture and other industries. The company provides air cargo services in 18 states and operates an inter-island passenger service for Hawaiian Airlines. One of Empire Airlines first inquiries was with Scale Computing. Melanie Ellingson, director of IT at Empire Airlines, liked Scale’s HC3 Virtualization Platform, a “datacenterin-a-box” with server, storage and virtualization integrated into a single appliance. Best of all, the appliance included WebFOCUS Business User Edition.
About The Customer
Empire Airlines is a passenger and cargo airline based in Hayden, Idaho that operates more than 120 scheduled cargo flights a day in 18 states and Canada. The Idaho-based company also owns Empire Aerospace, which provides heavy maintenance services to the airline industry, and Empire Unmanned, which provides unmanned aerial surveillance and analysis services for agriculture and other industries. The company provides air cargo services in 18 states and operates an inter-island passenger service for Hawaiian Airlines. As Empire Airlines grew and its operation became more complex, senior managers saw the need to acquire a software platform for business intelligence (BI), analytics, and reporting.
The Solution
Empire Airlines supplemented its Excel-based reporting environment with a turnkey BI appliance that includes interactive reports and dashboards, giving employees control over their data, with proactive alerts to flag important developments within their purview. The Scale Analytics Appliance combines WebFOCUS Business User Edition software from Information Builders with Scale Computing’s HC3 virtualization platform to address the broadest range of business intelligence and analytic needs – from data preparation and integration to self-service reporting and data discovery. The appliance was easy to set up and use right away and the installation was a breeze. They gave us an image that we installed directly on the device. The support and training were great, along with the learning tools they provided. Having our data on premises is important for us and this new appliance helped make that a reality.
Operational Impact
Related Case Studies.
Case Study
Airbus Soars with Wearable Technology
Building an Airbus aircraft involves complex manufacturing processes consisting of thousands of moving parts. Speed and accuracy are critical to business and competitive advantage. Improvements in both would have high impact on Airbus’ bottom line. Airbus wanted to help operators reduce the complexity of assembling cabin seats and decrease the time required to complete this task.
Case Study
Aircraft Predictive Maintenance and Workflow Optimization
First, aircraft manufacturer have trouble monitoring the health of aircraft systems with health prognostics and deliver predictive maintenance insights. Second, aircraft manufacturer wants a solution that can provide an in-context advisory and align job assignments to match technician experience and expertise.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
