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Contrast Security > Case Studies > Enhancing Retail Security and Efficiency: A Case Study on Floor & Decor and Contrast Security
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Enhancing Retail Security and Efficiency: A Case Study on Floor & Decor and Contrast Security

Technology Category
  • Cybersecurity & Privacy - Application Security
  • Sensors - Temperature Sensors
Applicable Industries
  • National Security & Defense
  • Retail
Applicable Functions
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Tamper Detection
  • Time Sensitive Networking
Services
  • System Integration
  • Testing & Certification
The Challenge
Floor & Decor, a rapidly growing retailer with over 200 locations and $3 billion in annual revenue, faced the challenge of ensuring comprehensive security for its retail business and development environments. The company needed to protect its business operations, particularly customer data, from potential security threats. The challenge was to implement a solution that could provide robust security for its retail stores and point-of-sale (POS) systems, while also managing strong growth. The company needed to limit false positives and scan for threats and intrusions faster, more seamlessly, and in real-time. The company also sought to reduce the time spent on identifying and handling security vulnerabilities, which was consuming significant staff time and resources.
About The Customer
Floor & Decor is a leading retailer of hard surface flooring and related accessories. The company, headquartered in Smyrna, Georgia, has grown rapidly since its founding in 2000. As of 2022, it operates around 200 retail locations, employs 12,000 people, and generates over $3 billion in annual revenue. The company offers its products to customers through multiple channels. Darius Radford, Security Architect at Floor & Decor, is responsible for understanding the company's security environment, identifying risks, and protecting its business operations. The company's growth and the need to protect customer data have made comprehensive and efficient security a top priority.
The Solution
To address these challenges, Floor & Decor implemented four solutions from Contrast Security: Contrast Protect, Contrast Assess, Contrast Scan, and Contrast SCA. These solutions were used for production and development testing environments. Contrast Protect was implemented to harden security for store servers, POS systems, and the API ecosystem. Contrast Assess was rolled out to address challenges related to false positives and provide real-time monitoring for security threats. Contrast Scan replaced another vendor solution to scan application source code and protect increasing volumes of data and transactions. Contrast SCA was integrated into the development pipeline to secure the software supply chain by identifying critical security vulnerabilities and understanding where third-party components introduce security exposure. The implementation began with a limited subset of stores near the company's headquarters to test the process and functionality.
Operational Impact
  • The implementation of Contrast Security solutions has significantly improved Floor & Decor's operational security. The company has been able to better identify, remediate, and avoid potentially impactful security events. The solutions have helped the company develop a more mature and effective AppSec program, particularly for its API environments. The company has also seen a significant reduction in the number of applications with known security vulnerabilities, leading to less staff time spent on identifying and handling such vulnerabilities. The integration of Jira with Contrast has substantially lowered the time required for team members to remediate issues. The solutions have also played a key role in enabling DevOps activities to move forward with greater velocity and impact. Overall, Contrast Security has been characterized as an enabler of Floor & Decor's growth and future plans, providing a valuable level of assurance and protection.
Quantitative Benefit
  • 258% three-year ROI
  • Payback in five months
  • 30% AppSec team efficiencies

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