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o9 Solutions, Inc. > Case Studies > Enhancing Supply Chain Visibility and Efficiency for a Global Biosimilar Manufacturer
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Enhancing Supply Chain Visibility and Efficiency for a Global Biosimilar Manufacturer

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Sensors - Level Sensors
Applicable Industries
  • Pharmaceuticals
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Digital Twin
  • Supply Chain Visibility
Services
  • System Integration
The Challenge
The global biosimilar manufacturer was facing a significant challenge in managing its supply chain data. The company primarily relied on its ERP system for Contract Manufacturing Organization (CMO) financial information, but lacked a comprehensive system for generating and maintaining Supply Chain Management (SCM)-related data such as Bill of Materials (BOM) and Bill of Distribution (BOD) information, planning item, inventory visibility, and fixed plans. As the business continued to grow and launch new products, the need for a system to better control product flows and supply chain plans became increasingly apparent. Additionally, the company did not have a supply chain master planning solution, with all SCM-related data being maintained by planners and CMO execution managers in isolated Excel sheets, leading to a lack of alignment. Furthermore, the manual creation of supply plans by planners meant that item level details were often overlooked, and manufacturing lead times, lot size, and yield were managed at the product group level rather than the SKU level, resulting in a lack of precision and hierarchy.
About The Customer
The customer is a global leader in the production of advanced biosimilar medicines. As their business continues to grow and they launch more new products, they have identified a need for a system to better control product flows and supply chain plans. Previously, they relied heavily on their ERP system for financial information related to Contract Manufacturing Organizations (CMO), but lacked a comprehensive system for generating and maintaining Supply Chain Management (SCM)-related data. They also lacked a supply chain master planning solution, with SCM-related data being maintained in isolated Excel sheets. This led to a lack of alignment and precision in their supply chain management.
The Solution
The company partnered with o9 to leverage their Enterprise Knowledge Graph to create a digital twin of the supply chain, along with SAP ERP interaction, allowing for end-to-end visibility of all supply chain data. This solution addressed the company's need for a comprehensive system to generate and maintain SCM-related data. Additionally, o9's platform was used to establish a single integrated platform for master planning, reducing manual work and ensuring alignment. This addressed the company's lack of a supply chain master planning solution and the issue of SCM-related data being maintained in isolated Excel sheets. Furthermore, the company used o9's platform's aggregation and disaggregation capabilities to model the right details at the right level of hierarchy, addressing the issue of planners creating supply plans manually and managing manufacturing lead times, lot size, and yield at the product group level rather than the SKU level. The solution was integrated with the company's ERP (SAP), replacing homegrown solutions and Excel.
Operational Impact
  • The implementation of o9's Enterprise Knowledge Graph and integrated platform for master planning has significantly improved the company's supply chain management. The digital twin of the supply chain, along with SAP ERP interaction, has provided end-to-end visibility of all supply chain data, enabling the company to better control product flows and supply chain plans. The single integrated platform for master planning has reduced manual work and ensured alignment, addressing the previous issue of SCM-related data being maintained in isolated Excel sheets. Furthermore, the use of o9's platform's aggregation and disaggregation capabilities has allowed the company to model the right details at the right level of hierarchy, improving precision in their supply chain management. The solution has also replaced homegrown solutions and Excel, streamlining the company's operations.
Quantitative Benefit
  • Improved forecast accuracy, reducing expedited logistics and excess inventory
  • Accurate inventory measurements
  • Reduction in inventory obsolescence by considering Remaining Shelf Life (RSL)

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