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Fulcrum > Case Studies > Environmental Engineering Case Study: Brown and Caldwell
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Environmental Engineering Case Study: Brown and Caldwell

Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Cities & Municipalities
  • Utilities
Applicable Functions
  • Logistics & Transportation
  • Maintenance
Use Cases
  • Asset Health Management (AHM)
  • Remote Asset Management
Services
  • System Integration
The Challenge
Brown and Caldwell, an environmental firm, works with water and wastewater agencies across the United States. They were seeking advanced technologies and tools to improve efficiency, reduce costs, and increase accuracy to meet clients’ most pressing needs. As utilities look to create more comprehensive inventories of their water and wastewater systems, mobile apps and tablet devices are being used to collect data and help build the foundation for robust asset management systems. In particular, the use of mobile apps and smart devices has proven to improve productivity for the geographical location, inspection, and assessment of wastewater collection systems. However, before the switch to mobile technology, the Brown and Caldwell team gathered historical data from record drawings into GIS and exported them to paper map books. Inspection crews would attempt to locate these structures. Paper forms were used to get collection condition information. More than 60,000 photos were taken using digital cameras. Another team of surveyors, both conventional and GPS-equipped, would follow to get to precise location and rim elevation of these structures. Areas that had been redeveloped or which contained new structures proved problematic for the two crews. Overall, project workflows were prone to disruption, and were large, complicated, and had intersecting tasks.
About The Customer
Brown and Caldwell is an employee-owned, 100-percent environmental firm serving clients locally and globally. With a history rooted in water and wastewater engineering, the firm provides full-service delivery of engineering, scientific, consulting and construction services and all the essential ingredients® for a successful project and a standout experience. They work with water and wastewater agencies across the United States, and continue to seek out and use advanced technologies and cutting-edge tools to improve efficiency, reduce costs and increase accuracy to meet clients’ most pressing needs.
The Solution
Brown and Caldwell has employed mobile technology tools on a variety of projects, and has specifically used the Fulcrum platform on more than a dozen projects for large U.S. wastewater collection systems. One standout project includes work with DeKalb County, GA to locate and track the condition of their immense collection system assets. In the second phase of the project, the Brown and Caldwell team saw the chance to capture information more efficiently, and leverage advanced improvements in mobile technology. Working with Fulcrum, paper forms were transferred into a simplified, smooth mobile interface. Dots on a map book were now shown using the integrated GIS mapping, and photos were captured and automatically associated with their corresponding assets. Inspection crews could adjust manhole locations on the map as needed. These updated locations and the pictures stored within the app allowed the following survey crew to do their job more efficiently. Crews could work without needing mobile connectivity, taking advantage of Fulcrum’s offline data collection and syncing capabilities. No paper forms meant no data transcription was required, and there were fewer possibilities for errors. Most importantly, all of the data was stored in one location, accessible to the entire project team.
Operational Impact
  • Improved efficiency in data collection
  • Reduced errors due to elimination of paper forms
  • Enhanced productivity due to integrated GIS mapping and automatic photo association
Quantitative Benefit
  • 30 percent fewer hours needed to manage and QA the data using Fulcrum as part of its current workflow compared to the previous all-paper method

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