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Anodot > Case Studies > Etoro Gets to the Root Cause Faster with Anodot
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Etoro Gets to the Root Cause Faster with Anodot

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Quality Analytics
  • Root Cause Analysis & Diagnosis
Services
  • Data Science Services
The Challenge
As a real-time trading company, eToro must provide users with reliable market rates as quickly as possible, necessitating close monitoring of the quality of the connection from both the client and server side. eToro had been using open-source tools to monitor the metrics from their Price Streams service that sends price quotes to their users. However, the company quickly realized that it needed to expand the number of metrics being monitored and faced resource challenges adapting their traditional monitoring tools to meet the new demands. With stringent regulations in Cyprus and the UK, eToro treats any trading error or problem as critical.
About The Customer
eToro is a social trading and investing company that allows users to observe the financial trading activity of other users, copy them, and make their own trades. It is the first global marketplace for people to trade currencies including Bitcoin and Ethereum, commodities, indices, and CFD stocks online. Since its founding in 2007, the company has grown to more than six million registered traders in more than 140 countries.
The Solution
eToro introduced Anodot into its monitoring framework, enabling the company to monitor the health of every client request, mainly focusing on key KPIs such as error rate (http 2xx vs 4xx), API latency, and service usage. Anodot also makes it clear where each transaction originates, either web or mobile. Every client request is reported to their logging servers, and from there, the data is sent to both Splunk and Anodot. When Anodot uncovers anomalous behavior in the metrics, the tech teams can drill down into client logs with Splunk and Nagios. With Anodot in place, eToro stays ahead of potential problems to ensure they meet regulatory requirements.
Operational Impact
  • eToro is able to track the health of every client request, focusing on key KPIs.
  • Anodot makes it clear where each transaction originates, either web or mobile.
  • When Anodot uncovers anomalous behavior in the metrics, the tech teams can drill down into client logs with Splunk and Nagios.

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