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Evalueserve Case Study
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Database Security
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
The Challenge
Evalueserve, a global provider of solutions and services for research, analytics, and data management, faced several challenges as it adopted a cloud-first architecture. The company had incomplete visibility, risk of sensitive data loss, non-compliance, and limited Data Loss Prevention (DLP) capabilities. As the usage of Office 365 increased across the organization, it became a priority to ensure corporate data was protected by implementing new and robust tools for security and compliance. The company needed to ensure that sensitive data was not being leaked in and out of Office 365 and other cloud services. Additionally, Evalueserve was concerned about cloud threats like malware and ransomware.
About The Customer
Evalueserve is a leading global provider of solutions and services for research, analytics, and data management. Established in 2000, the company has more than 500 customers in multiple industries, including financial services, manufacturing, IT, and healthcare. Evalueserve's adoption of cloud has enabled its own digital transformation while also ensuring continuous access to mission-critical information for its customers. The adoption of Microsoft Office 365 across the company was part of Evalueserve’s digital transformation strategy and allowed the organization to optimize processes, and engage team members, partners and clients.
The Solution
Evalueserve adopted Netskope to add an additional layer of protection for their sensitive data in Office 365. Netskope sits between end users and Microsoft Office 365, looking at all the applications, data, and activity, and applies the right controls to it. Netskope fills critical gaps in Microsoft’s existing DLP features across the Office 365 suite and other cloud services. It provides advanced DLP features like Exact Data Match, fingerprinting of files, support for custom keywords and RegEx with weighed dictionaries, Optical Character Recognition (OCR), and more. Netskope also helps Evalueserve defend against and remediate malware in Office 365. Using Netskope, Evalueserve has been able to safely enable Office 365 and secure personal data for GDPR cloud compliance.
Operational Impact
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