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Fishbowl Inventory > Case Studies > Everten Group's Transformation with Fishbowl's IoT Solution
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Everten Group's Transformation with Fishbowl's IoT Solution

Technology Category
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • E-Commerce
  • Marine & Shipping
Applicable Functions
  • Procurement
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Picking, Sorting & Positioning
Services
  • System Integration
The Challenge
Everten Group, a family-owned kitchenware shop in Australia, was facing challenges in managing its warehouse operations. As one of Australia's first online kitchenware retailers, Everten had to ensure seamless order fulfillment both nationally and internationally. The company had a wide range of products to cater to commercial, professional chefs, and home cooks. The Everten Group also housed several businesses that relied heavily on efficient warehouse management for online order fulfillment. The challenge was to manage purchasing, stock management, and sales order processing effectively for all these businesses. The company needed a solution that could serve as a central nervous system, managing orders from their websites and integrating them into their shipping software.
About The Customer
Everten Group is a family-owned kitchenware shop based in Australia and was one of the country's first online kitchenware retailers. The company provides a wide range of knives and kitchenware to service both commercial and professional chefs, as well as home cooks. Everten Group houses several businesses that rely heavily on efficient warehouse management for fulfilling online orders both nationally and internationally. The company is known for its wide range of products and its commitment to providing top-notch service to its customers.
The Solution
Everten Group implemented Fishbowl, an IoT solution, to manage their entire warehouse operations. Fishbowl served as the central nervous system for Everten, managing all orders from their websites and integrating them into their shipping software, Starshipit. The solution was implemented for four of their companies functioning in the same warehouse and another three companies managed outside of the warehouse but under the same management. Fishbowl managed purchasing, stock management, and sales order processing for all these companies. The next big project for Everten is to tighten up their integration between Fishbowl and other shipping and E-commerce systems to reduce double handling of work and provide a better understanding of the order status by just logging into Fishbowl.
Operational Impact
  • The implementation of Fishbowl transformed the operations of Everten Group. The system provided much freedom in terms of operation and complete freedom regarding reporting, enabling the company to always know what's going on within the business. The support team of Fishbowl was also praised for being a step above typical software support. The company now relies on Fishbowl to run their businesses daily. The next step for Everten is to further integrate Fishbowl with other shipping and E-commerce systems to reduce double handling of work and provide a better understanding of the order status.

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