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Fergus > Case Studies > Ezi-Flo Group: Streamlining Operations with IoT
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Ezi-Flo Group: Streamlining Operations with IoT

Use Cases
  • Time Sensitive Networking
The Challenge
Ezi-Flo Group, a roofing company based in Victoria, Australia, was struggling with operational inefficiencies due to the use of multiple, disjointed programs for job management. The process began with a quote in Microsoft Word, which would then be entered into a 'home-made live job spreadsheet' upon acceptance. Drawings and plans were created in a Roof Wizard CAD program and printed for on-site reference. Invoices were manually sent from MYOB upon job completion. This workflow was described as clumsy and inefficient. Additionally, the company faced challenges in managing their team due to the lack of a live calendar, which made organizing people and getting them to their respective locations a time-consuming task.
About The Customer
Ezi-Flo Group is a roofing company based in Victoria, Australia. The company has been in operation for several years, with Steve Luczo serving as the Commercial Manager for the past two and a half years. Steve's background is in sheet metal work, with eighteen years spent in the roofing industry. He manages the day-to-day operations of roofing projects in and around Geelong and the Surf Coast. Prior to the implementation of Fergus, Ezi-Flo was struggling with operational inefficiencies due to the use of multiple, disjointed programs for job management.
The Solution
In an effort to streamline their operations, Ezi-Flo decided to digitize their entire process with the goal of going paperless. After conducting extensive research into different solutions and even considering the development of a custom-made program, they discovered Fergus, a digital solution that met all their needs. They set a goal to implement Fergus within four weeks, a task they accomplished in just 15 days. With Fergus, Ezi-Flo was able to consolidate all their job information in one place, increasing transparency across the business. All work was scheduled in the Fergus calendar, providing everyone with access to the information they needed, whether in the office or on-site. Steve, the Commercial Manager, particularly appreciated the ease of invoicing with Fergus.
Operational Impact
  • The implementation of Fergus has significantly improved operational efficiency at Ezi-Flo. With all job information consolidated in one place, transparency across the business has increased. The Fergus calendar has streamlined the scheduling of work and improved team management, reducing the time spent on organizing people and getting them to their respective locations. The ease of invoicing with Fergus has also been a major benefit. Furthermore, the time saved through these efficiencies has allowed for more job referencing and reporting, enabling the company to identify and implement further efficiencies.
Quantitative Benefit
  • The time taken to invoice off a quote or charge up reduced from a full day to less than 2 hours.
  • The implementation of Fergus was completed in 15 days, well ahead of the four-week goal.
  • The digitization process significantly reduced the chances of human error in invoicing.

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