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Farmindustria Selects Softexpert to Improve Its Quality Management and Good Manufacturing Practices
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries
- Pharmaceuticals
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Farmindustria, a leading pharmaceutical laboratory in Peru, faced challenges in managing its quality standards and adhering to national and international ISO 9001 norms and Good Manufacturing Practices. The company needed a robust system to systemize and electronically control documents within its Quality and Good Manufacturing Practices system. Additionally, there was a need to standardize and order processes such as corrective actions, change control, complaints, and occupational health and safety. The existing manual processes were inefficient and prone to errors, leading to delays and potential compliance issues.
About The Customer
Farmindustria is one of Peru's main pharmaceutical laboratories, dedicated to producing high-quality pharmaceutical products for nearly 50 years. It is the industrial arm of the Drokasa Corporation and manufactures a wide range of pharmaceutical products, perfumery, and bath items. The company operates from a modern and spacious plant and holds a significant market share in the Peruvian pharmaceutical industry, being the second largest pharmaceutical laboratory in the country with a 6.75% share in the total number of units sold. Farmindustria is committed to offering the best service to both domestic and international clients, which has earned it a privileged position among Peruvian pharmaceutical companies.
The Solution
In 2003, Farmindustria implemented the SE Document solution to systemize and electronically control documents within its Quality and Good Manufacturing Practices system. This solution allowed for efficient document control for approvals, distributions, revisions, procedures, cancellations, and annulments. It also enabled the association of a large number of documents without a significant increase in memory and supported various formats such as Excel, Word, PowerPoint, and Adobe. In 2007, Farmindustria installed SE Action to standardize and order processes such as corrective actions, change control, complaints, and occupational health and safety. SE Action provided real-time access to different stages of identification, analysis, planning, verification, and communication, allowing for timely decision-making and the development of new courses of action. The next stage involves installing SE Audit to further enhance their quality management system.
Operational Impact
Quantitative Benefit
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