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Kyvos Insights > Case Studies > Faster Analytics from Incorta Increases Employee Productivity at Major U.S. University
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Faster Analytics from Incorta Increases Employee Productivity at Major U.S. University

Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
Services
  • Data Science Services
The Challenge
The Land and Buildings Department at a top ten U.S. university was facing significant delays in accessing analytics, which was reducing revenue and negatively impacting their budget. With over 300 buildings to manage, the department generates work orders within Oracle E-Business Suite (EBS) for maintenance tasks. However, the existing BI tool was slow in pulling data from EBS, causing delays in work completion. Technicians would sometimes wait up to 15 minutes for a response to basic queries, eating into their billable time.
About The Customer
The customer is a top ten U.S. university, as ranked by U.S. News and World Report. The university is renowned for its ground-breaking research and offers a full range of undergraduate majors, master’s, and doctoral programs. The university's diverse environment is comprised of three major components—administration, research, and the student community—and is run much like a small city due to its size and complexity. The Land and Buildings Department manages the university’s facilities, including plumbing and electrical systems. When maintenance is needed, a work order is generated within Oracle E-Business Suite (EBS).
The Solution
The university's Central IT Department evaluated Incorta's enterprise analytics to solve the Land and Building’s reporting problems. Incorta was selected for its accelerated speed of implementation, blazing-fast performance, ease of implementation and management, and its ability to switch seamlessly between Oracle transactions and Incorta analytics with a single sign-on (SSO). Incorta provides real-time aggregation of large, complex business data, eliminating the need for a data warehouse and, therefore, the need to extract, transform, and load (ETL) data. This allows new analytic applications to be rolled out in days instead of months and reduces query and reporting run times from minutes to seconds. Incorta is updated every 15 minutes, providing more current information than the previous system.
Operational Impact
  • Faster access to more up-to-date information
  • Greater employee productivity and efficiency
  • Easy transition from analytics to transactions
Quantitative Benefit
  • Increased revenue from boost in billable hours

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