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Faster, cheaper, smarter—the next evolution of chatbots
Technology Category
- Analytics & Modeling - Natural Language Processing (NLP)
- Application Infrastructure & Middleware - API Integration & Management
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Professional Service
- Software
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Chatbots
- Computer Vision
- Speech Recognition
Services
- Software Design & Engineering Services
- System Integration
The Challenge
Streebo Inc., a developer of mobile technology solutions, conceptualized a new chatbot accelerator solution but needed the right technology and support to bring this new tool to market. Many of the company’s existing customers had already approached the business, requesting digital transformation apps that included chatbot and messaging functionality. However, the process of delivering on these requests was less than ideal. To bring this breakthrough accelerator to market, Streebo needed the right technology and the right partner.
About The Customer
Streebo Inc. is a developer of mobile technology solutions comprised of prebuilt, prefabricated components that offer extensive customization. The business is headquartered in Houston, Texas with an additional office in Ahmedabad, India. Founded in 2008 as a services company, IBM Business Partner Streebo has transformed into a developer of mobile technology solutions. The company has conceptualized a new chatbot accelerator solution and needed the right technology and support to bring this new tool to market.
The Solution
Streebo chose to incorporate IBM Watson technology into its new chatbot accelerator. The Streebo Digital Experience Accelerator (DXA) offers a low-code, no-code development platform that can create nuanced, robust and intelligent chatbots without a lengthy training period. IBM Watson Assistant acts as the heart of the solution, with the Streebo accelerator built on top. Users can then choose from a catalog of already developed chatbot templates and widgets to create a customized solution that fits their unique needs. DXA can also be used with IBM Cloud Pak for Data, allowing deployment of these conversational chat solutions either on premise or in multi-cloud environments. For businesses that want to modernize their entire application infrastructure, infusing both their new chatbot and their architecture with AI, Streebo takes advantage of both IBM Cloud Pak for Applications and IBM Cloud Pak for Integration.
Operational Impact
Quantitative Benefit
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