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Expel > Case Studies > FIA Tech Enhances Security with Expel’s Managed Detection and Response
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FIA Tech Enhances Security with Expel’s Managed Detection and Response

Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Processors & Edge Intelligence - System on a Chip
Applicable Industries
  • Cement
  • National Security & Defense
Applicable Functions
  • Sales & Marketing
Use Cases
  • Tamper Detection
  • Time Sensitive Networking
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
FIA Tech, a leading technology provider to the exchange traded derivative industry, faced a significant challenge in 2021. After announcing a $44 million investment by ten leading banks to fund its strategic growth, the company had to deal with increased security requirements. Pat Lefler, the senior vice president of risk and information security, and his team developed a three-pronged approach to increase visibility into its endpoints, network, and cloud services. They set up new endpoint protection with Carbon Black, SIEM and log file aggregation with Sumo Logic, and integrated Palo Alto’s Prisma through Panorama, as well as their cloud security signals from Microsoft and Amazon Web Services (AWS). However, they lacked the resources to monitor the myriad alerts they were receiving. They needed a Security Operations Center (SOC) that would integrate well with FIA Tech’s existing tech and could start monitoring quickly, given the rapid growth of the organization.
About The Customer
FIA Tech is a leading technology provider to the exchange traded derivative industry. It supports 8,000 organizations around the world that are involved in trading futures and other derivatives. Its customers include clearing firms, banks, exchanges, and buy-side institutions. Since its launch in 2007, FIA Tech has worked with the industry to develop and provide key services and technologies which help market participants reduce risk, mitigate operational costs, and meet market and regulatory challenges. In 2021, FIA Tech announced a $44 million investment by ten leading banks to fund its strategic growth, which led to increased security requirements.
The Solution
FIA Tech decided to look externally for a managed detection and response (MDR) partner. They evaluated several providers, but many didn't integrate well with their existing solutions. Eventually, they were recommended to Expel. Expel stood out due to its ability to support FIA Tech’s existing security tools, its ease of integration, and the positive working relationship developed during the sales process. Expel integrates with Carbon Black, Sumo Logic, Microsoft Azure, O365, and AWS, which were the pillars of FIA Tech’s security program. Moreover, Expel could integrate with FIA Tech’s existing tech investments through APIs instead of agents, which was a significant advantage. The partnership with Expel provided FIA Tech with a fully ramped, expert SOC with deep experience and expertise for less than the cost of hiring an additional junior technical team member.
Operational Impact
  • The partnership with Expel has brought significant operational benefits to FIA Tech. The company was able to quickly implement 24x7 monitoring and investigation to round out its security strategy in just a few weeks. This has allowed the team to concentrate on other projects and helped to reduce team fatigue. The immediate value of seeing their data and alerts in Expel Workbench in a matter of hours, as well as Expel being able to integrate via API were pivotal points for FIA Tech. The company now has peace of mind that they won’t miss the alerts that matter most, and they have more time to focus on maintaining their networks, growing their infrastructure, and increasing their overall security. Looking ahead, FIA Tech is excited about the possibility of adding auto-containment and other support from Expel.
Quantitative Benefit
  • FIA Tech saved at least 40 work hours per week previously spent sifting through alerts.
  • Over 40 percent of FIA Tech's alerts were happening after business hours, which were now being monitored by Expel.
  • Implementation of 24x7 monitoring and investigation was achieved in just a few weeks.

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