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CensorNet > Case Studies > Forward Financial Bank Secures Sensitive Data with CensorNet’s Multi-Factor Authentication Solution
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Forward Financial Bank Secures Sensitive Data with CensorNet’s Multi-Factor Authentication Solution

Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
Services
  • System Integration
The Challenge
Forward Financial Bank, a community-focused financial institution, was faced with the challenge of providing their remote employees with secure access to highly sensitive financial data without overburdening their IT department. The bank had previously used a token-based solution, which proved to be expensive, required a lot of management, and was unintuitive for the users. The hardware tokens were difficult to manage and would expire, leading to constant reordering. The bank was in search of a more efficient and user-friendly solution.
About The Customer
Forward Financial Bank is a community-focused financial institution established in 1919. The bank prioritizes finding the best solutions for their clients and helping them thrive. All their employees engage in volunteer work, and the bank sponsors sports at the local high school and offers money market accounts through which interest earnings can be donated towards preferred charities. The bank is committed to keeping their clients’ financial data secure while also giving their employees the opportunity to work from home without burdening IT with the heavy management of a cumbersome security solution.
The Solution
The bank, through the recommendation of their trusted technology vendor, RMM Solutions, chose CensorNet’s Multi-Factor Authentication solution. This solution had all the elements the bank was looking for. The installation was fast and easy, and after that, everything ran smoothly without the need for constant management by the IT team. The solution added an extra layer of security that was not considered a hassle by the employees. Since they always carry their mobile devices on them, logging in was quick and convenient.
Operational Impact
  • The bank's technology team does not have to spend time dealing with the solution after the fast and easy installation.
  • The employees do not consider the extra layer of security a hassle.
  • The solution allows the bank’s employees the option of working from home, improving their work-life balance.

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