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Avanan > Case Studies > From Skeptics to Converts: How This Biotech Firm Became Avanan Believers
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From Skeptics to Converts: How This Biotech Firm Became Avanan Believers

Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Cybersecurity & Privacy - Database Security
Applicable Industries
  • Healthcare & Hospitals
  • Life Sciences
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
The Challenge
Diagnosis Co., a biotech company specializing in DNA and protein-based diagnostic testing, was in need of a robust security solution. The company was particularly concerned about the increasing attacks on medical companies from nation-states, especially in the wake of COVID-19. They were looking for a solution that could prevent sensitive information from leaving the company and protect their email and file-sharing services. The company had been using Microsoft EOP to protect their Microsoft 365 environment, but this basic level of protection was not sufficient. The company was also worried about external threats, particularly those targeting medical companies. They were aware of the devastating impact of data breaches on pharmaceutical and other biotech companies and were determined to protect their clients' sensitive DNA data.
About The Customer
Diagnosis Co. is a high-tech biotech company based on the West Coast of the United States. The company specializes in DNA and protein-based diagnostics testing. As a company dealing with sensitive medical data, they are committed to ensuring the highest level of security for their clients' information. The company uses Microsoft 365 for their operations and had been using Microsoft EOP for their email security. However, they realized that this basic level of protection was not sufficient for their needs, particularly in the wake of increasing cyber threats targeting medical companies. They were looking for a robust, all-encompassing security solution that could protect their email and file-sharing services and prevent sensitive data from leaving the company.
The Solution
Diagnosis Co. found the solution they were looking for in Avanan, an API-based security solution. Avanan's patented technology scans inbound, outbound, and internal email after default security but before it reaches the inbox. This approach not only blocks phishing, malware, data loss, and insider threats, but it also allows the platform to take action before malicious content reaches the end-user and before sensitive data leaks. Avanan's solution was all-encompassing, securing email, protecting SharePoint, and preventing sensitive information from leaving the organization. The company was particularly impressed with Avanan's Data Loss Prevention (DLP) solution, which was highly customizable and sensitive to all the personal information the company shares. The DLP solution could automatically set rules to prevent, for example, credit card information from being sent out.
Operational Impact
  • Email threats that had previously overwhelmed Microsoft EOP were stopped.
  • Threats targeted at high-level executives were foiled.
  • The rich reporting tools made it easier to understand the threats coming their way.

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