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Georgiou takes the paper out of paperwork
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Construction & Infrastructure
- Utilities
Applicable Functions
- Field Services
- Human Resources
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- System Integration
- Training
The Challenge
Georgiou, a national building construction and engineering company, faced significant challenges with paperwork management. With around 550 computer or smart device users and a few hundred blue-collar workers, the company maintained approximately 180 different forms for various purposes, including project management, building and workplace health and safety compliance, and human resources. Most forms were still being completed as paper documents, which required remote staff to print, fill out, and return them to the office for manual entry into the appropriate system. This process was inefficient and cumbersome, especially for staff working in challenging environments like construction sites. The company needed a solution to streamline and automate forms capture and workflows, particularly for staff who were frequently out in the field.
About The Customer
Georgiou is a national building construction, engineering, and property development company headquartered in Perth, Australia, with offices in Brisbane, Mackay, and Melbourne. The company specializes in structural concrete and earthworks, building roads and bridges, water infrastructure, marine and port infrastructure, camp and village accommodation, and land development. With a workforce of approximately 550 computer or smart device users and a few hundred blue-collar workers, Georgiou operates across various resource and construction sites nationwide. The company's IT strategy emphasizes mobile information capture to support its staff, who are often not based in traditional office settings. Georgiou is committed to Lean methodology and aims to improve efficiency and reduce manual processes through technology.
The Solution
To address the challenges of paperwork management, Georgiou implemented OneBlink's Enterprise Mobility Platform with development and deployment services provided by OneBlink partner, ACRESTA. The platform enabled the company to mobilize its forms on SharePoint, allowing staff to complete any forms electronically using their tablets and smartphones, even while offline. This solution was designed to streamline the processing of almost 200 different forms, removing much of the manual intervention required previously. The initial focus was on operational and safety forms frequently required by field staff, but the scope has since expanded to include other requirements such as HR. The platform's intuitive mobile app made it easy for non-IT literate staff to use, and the training provided by ACRESTA equipped Georgiou's IT team to take on responsibility for creating subsequent forms.
Operational Impact
Quantitative Benefit
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