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Global Printer Fast Tracks Shipping With Powerful ERP Integration
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Transportation Management Systems (TMS)
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Fleet Management
- Supply Chain Visibility
Services
- System Integration
The Challenge
Before implementing FreightPOP, the global printer faced several challenges common to high-volume shippers. They often lacked visibility into the whereabouts of their shipments, had numerous manual processes, and needed a centralized method to coordinate inbound and outbound shipments. A significant part of their business is their customer service, from project inception, planning, and completion, they pride themselves on providing highly innovative concepts, support, and minimal downtime. Therefore, tracking shipments and reducing ordering errors due to double and manual entries became critical issues.
About The Customer
The customer is a global print and press production supplier. They are a pioneer in their field and pride themselves on their innovative concepts, support, and minimal downtime. They handle high-volume shipments and have a significant focus on customer service, which is integral to their business operations. The customer needed a powerful transportation management system (TMS) that could easily integrate into their existing systems, Rootstock ERP and Oracle 11i, to streamline their shipping processes.
The Solution
FreightPOP provided a comprehensive solution to the customer's challenges. The solution included seamless integration of warehouse and business systems into their transportation management system. This included connections to business tools like ERP, WMS, CRM, inventory/ordering systems, Rootstock ERP, Oracle, QuickBooks, etc. The solution also offered over 300+ standard carrier integrations and support for custom integrations, allowing for global tracking of inbound and outbound shipments. FreightPOP also facilitated HAZMAT shipping, eliminating the need for third-party HAZMAT software and providing easy creation of HAZMAT shipping support documents. The solution also offered auditing tools to identify carrier discrepancies on HAZMAT material fees that did not match quotes.
Operational Impact
Quantitative Benefit
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