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LogicMonitor > Case Studies > Gotransverse Sees the Big Picture with LogicMonitor
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Gotransverse Sees the Big Picture with LogicMonitor

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Process Control & Optimization
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Gotransverse, a global organization with offices in the U.S. and Ukraine, provides cloud-based software that allows its enterprise customers to take advantage of usage-based pricing and monetization at a massive scale, through a subscription-based business model. The company utilizes approximately 30 different containerized services, spanning thousands of cloud resources using Amazon Web Services (AWS) infrastructure. To manage the complexity of its container-based applications spanning multiple servers, the company utilizes Kubernetes orchestration software, including AWS EKS. However, Gotransverse lacked visibility into the health and performance of its environment. Their previous solution offered minimal visualization around the data, leading to gaps in monitoring.
About The Customer
Gotransverse is a global organization that provides cloud-based software to its enterprise customers. The software allows customers to take advantage of usage-based pricing and monetization at a massive scale, through a subscription-based business model. The company was founded by globally recognized billing experts and offers an intelligent billing and subscription management platform that automates the subscription order-to-cash process, including billing, rating, collections, mediation, analytics, and revenue recognition. Gotransverse depends on business agility to innovate quickly and develop new applications to meet changing market needs. The company utilizes a microservices architecture that allows containers to work independently to support more rapid deployment.
The Solution
Gotransverse chose a comprehensive infrastructure monitoring platform from LogicMonitor. With integrated container monitoring, the solution lets the company monitor containerized workloads, including AWS EKS clusters, alongside its existing IT infrastructure—all from one pane of glass. Competitive offerings such as Datadog and SignalFx lacked the comprehensive feature set and Active Discovery capabilities to keep monitoring continuously up to date with changes to the company’s environment. Data is automatically collected for Kubernetes nodes, pods, containers, services, deployments, and master components. Deployment of the solution was fast and easy, enabling Gotransverse to see the benefits of its solution right away.
Operational Impact
  • Context-rich monitoring provides thorough visibility across all infrastructure environments, including Kubernetes clusters.
  • Streamlined administration saves IT team approximately 24 hours a week in monitoring tasks.
  • Scalable, flexible platform can easily extend to cover additional devices and support new capabilities like AIOps, track business performance, and IT issues.
Quantitative Benefit
  • Saved approximately 24 hours a week in monitoring tasks.
  • Monitoring of approximately 3,000 cloud resources.
  • Monitoring of 30 unique containerized services.

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