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GPS Insight > Case Studies > GPS INSIGHT SUCCESS STORY: Pool Agency Uses GPS Tracking To Reduce Costs and Increase Accountability
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GPS INSIGHT SUCCESS STORY: Pool Agency Uses GPS Tracking To Reduce Costs and Increase Accountability

Technology Category
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Field Services
  • Maintenance
Use Cases
  • Fleet Management
  • Track & Trace of Assets
  • Vehicle Telematics
Services
  • System Integration
The Challenge
Pool Agency, a pool service and repair company, was facing several challenges. They were unable to verify if/when drivers were on the job site, making it difficult to provide proof of job completion to customers. This was particularly problematic in the pool industry where environmental factors can quickly alter the appearance of a serviced pool. The company was also struggling with unauthorized usage of company vehicles, leading to unnecessary fuel expenses and increased wear and tear. Additionally, the manual tracking of vehicle maintenance was proving to be inefficient and led to overlooked services, resulting in expensive repairs.
About The Customer
Pool Agency is a pool service and repair company based in Phoenix, Arizona. They offer a range of services including weekly pool maintenance, repairs, leak detection, and pool remodeling. Their services cater to both residential and commercial locations throughout the Phoenix metropolitan area. The company operates a fleet of 20 vehicles for their services. The president of the company is Adam Beech.
The Solution
Pool Agency implemented GPS Insight’s Vehicle and Asset Tracking Solution to address their challenges. The solution provided them with insight into vehicle locations throughout the workday, enabling them to verify job completion and provide proof to customers. The solution also helped increase employee accountability and eliminate unauthorized usage of company vehicles by providing real-time locations of vehicles and enabling odd hours alerts. The GPS tracking solution also automated maintenance management, ensuring all services were completed when due. The software kept track of mileage for every vehicle in the fleet, eliminating the need for manual tracking. The solution also provided maintenance reminders to ensure vehicles received preventative maintenance to avoid expensive repairs.
Operational Impact
  • Pool Agency was able to provide proof of job completion to customers by accessing historical fleet data, eliminating customer disputes.
  • The company increased employee accountability and put a stop to unauthorized usage of company vehicles by enabling odd hours alerts.
  • Maintenance management was streamlined, ensuring all services were completed when due. The company no longer had to rely on drivers to report miles driven or managers to manually track odometer readings.
Quantitative Benefit
  • Eliminated unauthorized vehicle usage.
  • Saved thousands of dollars per month by reducing excessive idling.
  • Avoided expensive repairs by ensuring timely vehicle maintenance.

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