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Netwrix > Case Studies > Grand Lake Casino Streamlines Compliance Reporting and Mitigates the Risk of Privilege Abuse
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Grand Lake Casino Streamlines Compliance Reporting and Mitigates the Risk of Privilege Abuse

Technology Category
  • Application Infrastructure & Middleware - Event-Driven Application
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • National Security & Defense
  • Retail
Applicable Functions
  • Quality Assurance
Use Cases
  • Leasing Finance Automation
  • Tamper Detection
The Challenge
Grand Lake Casino, subject to several regulations including PCI DSS and MICS, was struggling with the tedious process of auditing through Microsoft Event Viewer, which did not provide sufficient information to satisfy audit requests. The IT manager was particularly concerned about the risk of unauthorized insider activity and privilege abuse by third-party contractors and IT members. With no visibility into user activities across the IT environment, the manager was unable to promptly spot and respond to incidents. The casino, which stores a variety of sensitive data, was particularly concerned about control over file servers. The IT manager wanted to monitor how employees handle sensitive data and detect potential issues before they escalate into security incidents or compliance violations.
About The Customer
Grand Lake Casino, located in Grove, Oklahoma, U.S., is a major player in the Entertainment & Leisure industry. The casino offers 45,000 square feet of gaming and live entertainment, including slot machines, table games, live music, restaurants, and more. The casino is subject to several regulations, including PCI DSS and MICS, enforced by the National Indian Gaming Commission. The casino stores a variety of sensitive data, making control over file servers and the ability to monitor how employees handle this data a top priority.
The Solution
Netwrix Auditor was recommended to Ryan Allington, the IT Manager at Grand Lake Casino. Impressed by the straightforward structure of the predefined compliance reports and the flexible alerts during the trial, the team has since been able to achieve significant results. Netwrix Auditor has simplified the annual and monthly compliance reporting process at the casino, providing clear predefined reports with all the data auditors usually request. This has saved Ryan hours every month, enabling him to focus on more strategic tasks. The solution also allows Ryan to closely monitor the activity of privileged users, including those from the casino’s third-party accounting firm. He can track the creation and deletion of privileged accounts in Active Directory, get alerts on privilege elevations, and monitor third-party activity with video recordings. This detailed insight helps mitigate the risk of both human errors and insider threats. Furthermore, the team can promptly detect activity that might threaten the security of sensitive data with the detailed information provided by Netwrix Auditor.
Operational Impact
  • The implementation of Netwrix Auditor has significantly improved the operational efficiency of Grand Lake Casino. The solution has streamlined the compliance reporting process, making it easier and less time-consuming. It has also enhanced the accountability of privileged users, enabling the IT manager to closely monitor their activities and mitigate the risk of human errors and insider threats. Furthermore, the solution has improved the security of sensitive data by providing detailed information about changes to files, folders, and permissions. This allows the team to promptly detect any activity that might threaten the security of sensitive data. The solution has also sped up incident investigations, enabling the team to resolve common user issues in minutes instead of hours.
Quantitative Benefit
  • Netwrix Auditor saves the IT manager hours every month, freeing up time for more strategic tasks.
  • The solution enables quick detection of privilege abuse and insider threats.
  • Common user issues that used to take an hour to investigate can now be resolved in minutes with Netwrix Auditor.

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