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FreightPOP > Case Studies > Grocery Distributor Optimizes Operations with FreightPOP
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Grocery Distributor Optimizes Operations with FreightPOP

Technology Category
  • Functional Applications - Transportation Management Systems (TMS)
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Marine & Shipping
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Public Transportation Management
  • Time Sensitive Networking
Services
  • System Integration
The Challenge
A Pennsylvania-based grocery distributor was struggling with inefficient manual processes for obtaining freight quotes, organizing shipments, printing labels, and tracking shipments. This was a time-consuming task that took away from the staff's ability to focus on sales and business growth. The distributor was handling approximately 400 mostly reefer shipments across the country annually, relying on over 50 brokers across various regions. This made the import of their carrier list into any transportation software they decided to use crucial to minimize service disruptions. Additionally, the distributor required a system that could seamlessly handle blind shipping, providing the necessary paperwork and labeling for these shipments and setting up business rules per shipment.
About The Customer
The customer in this case study is a grocery distributor based in Pennsylvania. They were heavily reliant on manual processes for their transportation and sales operations, which was proving to be time-consuming and inefficient. The distributor was handling a significant volume of shipments annually, approximately 400, mostly reefer shipments. They were working with over 50 brokers across various regions, making the import of their carrier list into any transportation software they decided to use crucial to minimize service disruptions. They also required a system that could handle blind shipping, providing the necessary paperwork and labeling for these shipments.
The Solution
FreightPOP's Transportation Management System provided the solution the grocery distributor needed. The system offered rate shipping and spot quoting, allowing for cross-mode shipping comparison on a single screen, eliminating the need to log in and out of carrier websites. It also provided access to pre-contracted LTL & FTL carrier networks and consolidated batch shipping tools. The system also offered real-time acceptance and response to carriers and 'set and forget' shipping rules. FreightPOP's engineers integrated the distributor's warehouse and business systems into the transportation management system, connecting to business tools and supporting hundreds of standard and custom integrations. This allowed for carrier quoting right inside NetSuite and the ability to receive, update, and track orders from external applications.
Operational Impact
  • With the implementation of FreightPOP's Transportation Management System, the grocery distributor has seen significant improvements in their operations. The system has streamlined their processes, reducing the time spent on obtaining freight quotes, organizing shipments, printing labels, and tracking shipments. This has freed up the staff's time, allowing them to focus more on sales and business growth. The system has also improved their blind shipping process, providing the necessary paperwork and labeling for these shipments and setting up business rules per shipment. The distributor now has a more efficient and effective system for managing their transportation and sales operations.
Quantitative Benefit
  • The staff member saves up to 35% of their working day, freeing up more time for sales.
  • The customer now has access to freight & carrier auditing, allowing them to assess carrier performance and determine where they can best save money.
  • The customer has gone from spot quotes taking 5+ minutes each to a streamlined, heavily automated system.

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