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NETSCOUT > Case Studies > Healthcare Company Assures Private 5G LTE Environment with NETSCOUT Solutions
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Healthcare Company Assures Private 5G LTE Environment with NETSCOUT Solutions

Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Analytics & Modeling - Virtual & Augmented Reality Software
  • Networks & Connectivity - 5G
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Cybersecurity
  • Remote Patient Monitoring
  • Virtual Training
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
  • System Integration
The Challenge
The healthcare company was facing challenges with its existing Wi-Fi infrastructure, which was not meeting their needs. They required a solution that supported high bandwidth, low latency, and secure transactions. They also wanted a network that was prepared to handle the future workload of proactive patient monitoring, remote diagnostics with Artificial Intelligence (AI), and AR/VR (Augmented/Virtual Reality) based training. The company needed a secure, low latency, higher bandwidth private 5G solution and turned to NETSCOUT for the nGeniusONE, nGenius Session Analyzer (nSA), TrueCall and nGenius Business Analytics (nBA) toolsets. This provided them end-through-end visibility to all healthcare facilities, and services, across multiple locations in major U.S. cities.
About The Customer
The customer is a healthcare company that provides industry-leading services to thousands of customers, including hundreds of hospitals, medical facilities, and doctors’ offices throughout North America. The company was not satisfied with its existing Wi-Fi infrastructure and was looking for a solution that could support high bandwidth, low latency, and secure transactions. They also wanted a network that was prepared to handle the future workload of proactive patient monitoring, remote diagnostics with Artificial Intelligence (AI), and AR/VR (Augmented/Virtual Reality) based training. To meet these needs, they worked with a vendor who purchased a CBRS PAL (Citizens Broadband Radio Services Priority Access License) to set up a private 5G network within their healthcare facilities.
The Solution
The healthcare company turned to NETSCOUT for the nGeniusONE, nGenius Session Analyzer (nSA), TrueCall and nGenius Business Analytics (nBA) toolsets. This provided them end-through-end visibility to all healthcare facilities, and services, across multiple locations in major U.S. cities. The 5G support team of this healthcare customer set up multiple data centers, all equipped with high-capacity NETSCOUT software: InfiniStreamNG, Commercial Off the Shelf (COTS) model and virtualized vStream, nGeniusONE, nSA, TrueCall, and nBA applications. The unified view of these separate resources provided by the NETSCOUT solution enables rapid determinations about which resource is involved in any one incident or performance bottleneck.
Operational Impact
  • The healthcare company can now provide their users a secure, continuously available, low latency, high bandwidth environment.
  • Failed sessions can be spotted at session setup, during normal operation, and session teardown.
  • The IT and 5G support teams can now proactively identify issues and resolve these problems quickly to protect critical network service for this massive scale healthcare environment helping to ensure on time delivery of patient services.
Quantitative Benefit
  • Significantly reduce Mean Time to Knowledge (MTTK)

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