Download PDF
NETSCOUT > Case Studies > Healthcare Organization Enables Visibility at Scale
NETSCOUT Logo

Healthcare Organization Enables Visibility at Scale

Technology Category
  • Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
Use Cases
  • Remote Asset Management
Services
  • System Integration
The Challenge
The healthcare organization was embarking on a multi-million-dollar rollout of a new electronic health record (EHR) management system. The IT team was tasked with ensuring a flawless introduction of the new system. They designed a comprehensive network readiness program, which included upgrading the service assurance platform to monitor and triage network performance issues. This required achieving deep packet visibility, so everything would be visible on the network. The IT leadership needed to be confident that any visibility solution would deliver true copies of the traffic to the monitoring tools, to guarantee a seamless rollout of the new EHR application.
About The Customer
The customer is a healthcare organization that specializes in treatment and research. The organization depends on the accuracy, availability, and security of its healthcare records to maintain high standards in patient care. As part of its commitment to providing top-notch healthcare services, the organization recently embarked on a multi-million-dollar rollout of a new electronic health record (EHR) management system. The organization's IT team was tasked with ensuring a flawless introduction of the new system, which required a comprehensive network readiness program and deep packet visibility.
The Solution
The IT team chose to deploy NETSCOUT nGenius packet flow switches to aggregate and deliver the traffic to the service assurance system. They chose NETSCOUT’s flagship product, the nGenius Packet Flow Switch (PFS) 6010 series model. Two units each are deployed, 1 in each of the two data centers, both providing 100G and 10G interfaces, with 100G on the network side and 10G on the monitoring tool side. The nGenius PFS 6010 proved itself to be up to the task, maintaining critical visibility for the service assurance platform, and giving the IT team the confidence that the traffic the application monitoring tools are processing represents a true and complete picture of what is happening on the network.
Operational Impact
  • Enabled a strategic approach to application performance management during a critical EHR rollout
  • Provided deep packet visibility to a new service assurance platform
  • Achieved a solid foundation for long-term development of a unified packet plane – for future expansion of service assurance and security monitoring

Related Case Studies.

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.