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Home services provider raises cybersecurity bar for global businesses
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
- Remote Asset Management
- Remote Control
Services
- Cybersecurity Services
- System Integration
The Challenge
The company, a U.K.-based global home repair and improvement services provider with 8.4 million residential customers, was seeking to standardize cybersecurity capabilities and centralize visibility across the infrastructure for its federated businesses in Europe, North America, and Asia. To address these objectives, the company standardized its cybersecurity environment on Bitdefender Managed Detection & Response (MDR) Enterprise.
About The Customer
The company is an international home repairs and improvements business that makes home repairs and improvements easy by matching customers and trades to generate repeat and recurring income. Partnering with utilities, appliance manufacturers, insurers, and other firms, the company provides home-related repair, warranty, maintenance, and emergency services to residential customers. The company has £1.4 billion in revenue worldwide.
The Solution
Bitdefender MDR Enterprise provides the company with access to an elite team of cybersecurity experts, a dedicated security account manager, 24x7 monitoring and response, threat hunting, actionable security analytics, and in-depth reporting, among other capabilities. MDR Enterprise is backed by advanced Bitdefender security technologies, including GravityZone eXtended Detection & Response (XDR). The company depends on Bitdefender MDR to protect 10,000 endpoints, such as IBM AIX, Linux, macOS, and Microsoft Windows workstations and servers, and virtual servers and virtual desktops running Citrix XenApp, Citrix XenDesktop, Citrix XenServer, Nutanix, Microsoft Hyper-V, VMware ESXi, VMware Horizon View, VMware NSX, and VMware vSphere. Bitdefender also protects endpoints in the company’s cloud environments, which include AWS, Google Cloud, Microsoft Azure, as well as its application and development environments, such as Docker, Google Workspace, Kubernetes, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, and Microsoft SQL Server. In addition, the company uses GravityZone Security for Containers to protect container workloads against modern Linux and container attacks across hybrid and multi-cloud environments. The company also has implemented GravityZone Full-Disk Encryption for automated management of encryption keys in some businesses.
Operational Impact
Quantitative Benefit
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