Hornblower goes from zero to SOC in 60 minutes

• Cybersecurity & Privacy - Endpoint Security
• Cybersecurity & Privacy - Network Security
• Cybersecurity & Privacy - Security Compliance

• Business Operation
• Facility Management

• Cybersecurity Services
• System Integration
• Training

Hornblower, the nation's largest private vessel company, faced significant challenges in managing their security posture due to a small IT team focused primarily on operational tasks. Despite having traditional perimeter and endpoint defenses, the company recognized the need for a more robust security strategy to counter advanced and targeted attacks. The scarcity of security engineers and high competition for hiring them made it difficult for mid-market companies like Hornblower to build a scalable security operations center in-house. They needed a solution that provided comprehensive coverage and consistency without overwhelming their limited IT resources.

Hornblower is the nation's largest private vessel company, operating over 70 vessels and offering premier luxury cruise experiences for special events, private charters, and tourism excursions. Founded in 1980, the company has grown to include hospitality cruises in California and New York, as well as services to national park destinations such as Alcatraz and the Statue of Liberty. Hornblower is also the official Canadian operator of boat tours to Niagara Falls. As the company expanded, their small IT team struggled to maintain visibility into their security posture while managing day-to-day operations. With a focus on delivering premium tourist and entertainment excursions, Hornblower needed a robust security solution to protect their growing business.

Hornblower selected AWN CyberSOC from Arctic Wolf to address their security challenges. AWN CyberSOC provided a dedicated Concierge Security Engineer (CSE) who monitored their security data and events 24x7, offering expert advice and guidance. The service included managed SIEM, machine learning, monthly vulnerability assessments, and threat feed subscriptions. The installation process was quick, with a preconfigured AWN Sensor shipped to Hornblower and placed inline behind their firewall. This sensor analyzed network traffic data and scanned endpoints for abnormal behavior, providing deeper insights and protection. AWN CyberSOC's ability to detect threats missed by existing defenses, such as FireEye EX, demonstrated its effectiveness. The service detected and remediated advanced targeted attacks, including phishing incidents, within minutes, preventing potential loss or disruption. Arctic Wolf's approach of working closely with Hornblower's existing infrastructure and providing robust monitoring and detection ensured consistent and comprehensive security coverage.

• Hornblower gained a virtual security operations team for less than the cost of a full-time security engineer, providing them with expert security advice and guidance.
• The dedicated Concierge Security Engineer (CSE) from AWN CyberSOC monitored their security data and events 24x7, offering a true extension of Hornblower's IT team.
• Monthly vulnerability scans and quarterly security reviews provided Hornblower with actionable intelligence and concrete recommendations for addressing security shortcomings.

• AWN CyberSOC provided a SOC and virtual security operations team for less than the cost of a full-time security engineer.
• Phishing attacks were detected and remediated within four minutes of detection, preventing potential loss or disruption.