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How E2 SHOP Helped Improve Revenue and Catch Mistakes
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Equipment & Machinery
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
Services
- Cloud Planning, Design & Implementation Services
The Challenge
Denver Machine Shop, a family-owned heavy industrial repair and prototype machine shop, was facing challenges in managing their operations due to their paper-based system. The system was inefficient and made it difficult to track jobs, billing, and costs accurately. The company was also concerned about missing out on important details such as the actual time taken to complete a job. As the company grew, it became increasingly difficult to keep track of all the operations. For instance, there were instances where jobs were shipped without being billed, and the company had no way of knowing this without a comprehensive system in place.
About The Customer
Denver Machine Shop is a family-owned business located in Henderson, Colorado. The company specializes in heavy industrial repair and also operates as a prototype machine shop. The business has been in the family since 1916 when Fred White bought out his partner. The company prides itself on being a generational business, not just in terms of ownership, but also in terms of its employees. There are several father-son teams working in the shop, and the company values the continuity this brings to the office and shop floor. The company was looking to grow and realized that their paper-based system was not sufficient to support this growth.
The Solution
In 2007, Scott and Eric, the owners of Denver Machine Shop, decided to implement an ERP system to improve their operations. They chose E2 SHOP, a digital database that would make it easier to find information and quickly check on everything happening in the shop. The software allowed them to compare shipped vs. billed jobs and ensure there were no discrepancies. A few years later, they upgraded to the cloud-hosted version of E2 SHOP. This decision proved beneficial during the COVID-19 pandemic, as it allowed employees to work from home easily. The software has been instrumental in supporting the shop's operations and growth over the years.
Operational Impact
Quantitative Benefit
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