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Motive > Case Studies > How field service company Nybll achieved positive ROI within months of using KeepTruckin
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How field service company Nybll achieved positive ROI within months of using KeepTruckin

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
  • Sensors - GPS
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Field Services
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Vehicle Telematics
Services
  • System Integration
The Challenge
Nybll, a health-centered food service company, was facing challenges in ensuring the safety of their drivers and tracking their vehicles in real-time. The company operates in the busy roads of San Francisco Bay Area and Los Angeles, and prompt arrivals are a crucial part of their business. They were using T-Mobile’s SyncUP FLEET for tracking driver behavior and vehicle location, but it lacked integration with a video camera. This became a significant issue when one of their vehicles was involved in a collision with a motorcyclist on a busy highway. Without video proof, the company could have faced a personal injury lawsuit.
About The Customer
Nybll is a leading health-centered food service company that caters to professionals and pro-athletes, helping them achieve peak performance. Founded in 2012, the company has been disrupting the corporate meal service space by delivering world-class dining experiences in stadiums and offices. Nybll operates in the San Francisco Bay Area and Los Angeles, with a fleet of 15 vans. The drivers in their vehicles are equipped with KeepTruckin’s Smart Dashcam to ensure safety while navigating the busy roads of these areas.
The Solution
Nybll decided to switch from T-Mobile’s SyncUP FLEET to KeepTruckin’s Smart Dashcam. The Smart Dashcam was installed in all 15 of their food delivery vehicles. This solution not only ensured the safety of their drivers but also allowed them to track the location of their drivers in real-time. The Smart Dashcam provided video proof of a collision incident involving one of Nybll's vehicles and a motorcyclist, which potentially saved the company from a costly personal injury lawsuit. The GPS tracking feature of the Smart Dashcam also allowed Nybll to provide accurate arrival times to their customers, which is crucial for their business.
Operational Impact
  • The Smart Dashcam provided video proof of a collision incident, potentially saving Nybll from a personal injury lawsuit.
  • The GPS tracking feature of the Smart Dashcam allowed Nybll to track their vehicles in real-time, ensuring prompt arrivals and improving customer service.
  • The use of the Smart Dashcam gave Nybll's drivers peace of mind, knowing that their job was safe and their behavior was properly recorded, even in the event of a collision. This resulted in happier, more satisfied employees.
Quantitative Benefit
  • The video footage from the Smart Dashcam potentially saved Nybll from a personal injury lawsuit that could have cost up to $500K.

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