Download PDF
How St-Donat family bakery made a successful digital transformation with Fidelio Cloud ERP
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
Use Cases
- Inventory Management
- Supply Chain Visibility
- Track & Trace of Assets
Services
- System Integration
- Training
The Challenge
St-Donat Bakery, a family business with nearly 100 years of experience in Quebec and Ontario, was facing operational issues due to its expansion and ongoing growth. The bakery used many different tools that did not communicate with each other, leading to difficulty in finding reliable information and lack of agility. The billing and ordering process was complex and prone to errors as St-Donat manually encoded its invoices from a large number of distributors. The bakery did not have a centralized system to track inventory for its 6 external warehouses from which distributors get supplies at varying frequencies. As production and shipping data was manually entered on a daily basis with no possible control, it could lead to situations where the bakery produced 1,000 pies from one batch per day and shipped 1,500 without tracking the discrepancy. As part of its LFSC22000 certification for food safety, not all products could be traced during the annual recall exercises performed by St-Donat.
About The Customer
St-Donat Bakery is a family business with nearly 100 years of experience in Quebec and Ontario. The bakery has been experiencing 10-20% annual growth, selling 4 million pastries annually, of which 80% are distributed in large food chains, such as Sobeys, Metro and Loblaws. This continued growth led the bakery to double in size 5 years ago, which resulted in a number of inefficiencies in their employees’ daily tasks. The bakery used many different tools that did not communicate with each other, leading to difficulty in finding reliable information and lack of agility. The bakery did not have a centralized system to track inventory for its 6 external warehouses from which distributors get supplies at varying frequencies.
The Solution
St-Donat Bakery decided to implement Fidelio Cloud ERP to centralize all the bakery’s data, reduce cost and maintain margins due to better visibility, and revise the company’s operational processes by simplifying and improving their structure. The bakery set a budget of 350,000 dollars to launch its project and hired a dedicated project manager to lead the implementation of the ERP system. The bakery listed all the constraints that the bakery had to take into account when choosing an ERP partner, including multiple warehouses, handheld computers for distributors, compliance with FSSC standards, and outdated computer equipment. Fidelio Cloud ERP was chosen for its expertise, web functionality, traceability and batch management functionality, ability to connect to the ecosystem of the bakery’s deliverers, flexibility, and simplicity. The implementation of the ERP system was divided into 3 phases: integration of sales, purchasing, accounting, and part of inventory management; integration of production, inventory transfers, and work confirmation processes; and integration of payroll, pay and production expenses.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
Case Study
Coca-Cola Refreshments, U.S.
Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.
