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How Sysco’s International Food Group (IFG) got instant access and easy control of freight rates, and improved carrier negotiations
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
The Challenge
Sysco IFG, a division of America's largest foodservice company, Sysco, coordinates thousands of products from over 90 countries, reaching millions of consumers daily. The company's goal is to reduce costs to customers, reduce delivery time for cargo, documents, and information, and increase logistics income. However, they faced challenges in making freight shipping rates available to sales and sourcing teams and ensuring those rates were used. The involvement of logistics and accounting teams in the sales process was resource-draining and slowed down the sales process, costing them sales.
About The Customer
Sysco’s International Food Group (IFG) is a division of Sysco, a Fortune 100 company with a net worth of $44 billion. Sysco IFG is responsible for shipping tens of thousands of tons of product daily, reaching millions of consumers, including healthcare institutions, educational facilities, and leading restaurant franchises. This involves coordinating thousands of products from over 90 countries. Sysco has emerged as America’s largest foodservice company, with a reputation for great products and a great supply chain.
The Solution
Sysco IFG adopted Freightos, a technology that allows sales reps to check door-to-door international freight rates online in seconds during meetings with suppliers or customers. This reduced the involvement of logistics and accounting teams in the sales process, as they now only check a fraction of sales, and the checking process takes much less time. Freightos also aids in better freight negotiations. Before meeting carriers, Sysco IFG can use Freightos to check negotiated rates from carriers, reducing preparation time and increasing confidence in the data. Freightos also provides access to market rates and trend visibility, which are critical when spot quoting.
Operational Impact
Quantitative Benefit
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